Digital Navigator Italian English Technical Support Specialist

Job Title: Technical Customer Support (Voice/Email/Chat) Italian English
Project Name: Search Engine / Technical Support
Location: Lisbon (Onsite)
Start Date: October 9 2024
Work Schedule: Rotating 40hour week Monday to Friday (08:00 AM 08:00 PM) and Saturday to Sunday (08:00 AM 05:00 PM) with 2 days off.

What Were Looking For:

Are you a techsavvy problem solver with a passion for helping others Do you speak both Italian and English fluently Weve got an exciting opportunity for you to join a cuttingedge project supporting one of the worlds most innovative search engines!

As a Technical Customer Support Specialist youll be the goto hero assisting users with technical issues across voice email and chat channels. Youll help resolve anything from troubleshooting bugs to walking customers through stepbystep fixes. Youll work with a friendly dynamic team in Lisbonone of the most vibrant cities in the world!

What Youll Do:

Solve Tech Mysteries: Assist users with all things technical from bugs to browser hiccups.
Provide Stellar Support: Deliver topnotch customer service via voice email and chat.
Be the Voice of Expertise: Guide users through technical fixes and ensure they leave satisfied.
Multilingual Genius: Communicate effortlessly in both Italian and English to support customers from around the globe.

The Perks Youll Enjoy:

Base Salary: 1000/month x14 months
Meal Allowance: Daily fuel for success!
Transport Allowance: Get around Lisbon with ease.
Health Insurance: Immediate coverage free after 6 months.
Relocation Perks: Moving to Portugal Weve got you! Enjoy reimbursement for your airfare (up to 400) after 6 months and settle into a shared apartment at a discounted rent of 280/month all utilities included!

What Were Looking For in You:

• Language Skills: Nativelevel Italian fluent English
• Adaptability: Comfortable working onsite in Lisbon with a rotating schedule
• Documents: EU Passport or Portuguese Residency Card required

Ready to embark on a new adventure in Lisbon This is your chance to help customers with their tech queries while living in one of the worlds most beautiful cities!

Apply now or send your resume to: