Senior Application Support Engineer
Senior Application Support Engineer
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Job Description
We are looking for an Application Support Engineer to work within our BPCE IT security application support team.
As a part of this team you will be expected to develop technical and functional knowledge and handle support for the assigned applications to be proactive towards incident management and about identifying effective solutions to recurrent incidents to continuously improve and automate procedures to keep documentation up to date and to keep up with the dev team with regular followups.
Main Tasks & Responsibilities:
- Effectively manage and solve production incidents (Windows Servers; Linux Servers)
- Followup and coordinate changes and technical operations (implement new releases application life cycle etc.);
- Participate in change management (applications and infrastructure) which involves collaborating with different teams such as development sysadmin DBA and networking;
- Keep documentation up to date: document the components and operations of the applications (architecture procedures supervision need);
- Monitor applications and infrastructure in an effective way compliant with the established SLA for all business lines;
- Control load capacity for the applications;
- Contribute consistently to the continuous automation and improvement of existing procedures;
- Work closely with the development teams on defining the architecture of new applications according to the infrastructure standards.
Qualifications :
Main Technical Requirements:
- Minimum 4 years of experience in similar roles;
- Good knowledge on both Linux and Windows environments;
- Good knowledge of scripting languages (Shell Python and/or PowerShell);
- Experience with JBoss TomCat Apache or IIS;
- Basic knowledge of databases (Oracle Sybase SQL Server and/or MySQL);
- Experience with monitoring tools (ideally Zabbix or Grafana);
- Knowledge of LDAP Firewall Reverse proxy Active Directory and Kerberos;
- Good networking knowledge (IHS Load Balancer);
- Experience with Azure AWS Google Cloud and Power Platform;
- Experience on ControlM or another industrial scheduler is a plus.
Other Requirements:
- Good level of English minimum B2 (mandatory);
- DevOps mindset;
- Ability to keep up with a demanding and fastpaced environment;
- Willingness to learn and evolve;
- Good communication skills;
- Ability to work in a team.
Additional Information :
#MuchMoreThanJustAJob
Early morning. Campo 24 de Agosto. In4 minutes you are clocking in at the office. After grabbing acup of coffee and fresh fruit pick up yourlaptop and choose your spot for the day. Its going to be a busy one:French classbefore lunch and just after quickmedical appointmentat Natixis doctors office.
Lunch break. Outside on the bigterrace(look at your crops at theUrban Garden; ready to harvest!) or if you feel like stretching your legswalk downtownto grab lunch.
Back inside. Quick sprint review (working together anywhere means virtual happy birthday to that colleague in Paris that just turned 35). The afternoon went flying (tasks reports calls some jokes with your teammates). End it on a high note: just onePlayStationgame or the final match for thatpingpongtournament.
Tomorrow you complete thatcertified technical trainingand the day after you willwork from hometaking advantage to finally do thatonline course on Udemy.Once you are done with your tasks for the day you can visit the office for aboard gamessession or show up at the rehearsal of one ofNatixis bands.If that is too steady for you meet your colleagues tosurfsome waves or join them in afootball match.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
