Patient Care Coordinator -
Patient Care Coordinator -
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Job Description
Job Title: Patient Care Coordinator
Location: Remote (CST Time zone)
Salary Range: up to 1500 USD
Work Schedule: Monday Friday 9:00 AM to 5:00 PM (CST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.
Position Overview:
As a Patient Concierge you will be the first point of contact for patients ensuring a smooth and pleasant experience. Your responsibilities will include scheduling appointments handling patient inquiries and providing support via calls SMS and emails. You will work closely with internal teams to ensure timely communication and effective resolution of patient concerns.
Key Responsibilities:
- Serve as the main contact for patients via calls SMS and emails providing topnotch customer service.
- Schedule and manage patient appointments efficiently.
- Respond to patient inquiries and resolve issues in a timely manner.
- Collaborate with internal teams to provide updates on patient cases.
- Maintain accurate records of patient interactions using CRM systems.
Qualifications:
- Strong proficiency in CRM software (Go High Level).
- Proficiency in Google Sheets Gmail and Slack.
- Excellent verbal and written communication skills.
- Experience in customer service especially within the medical or healthcare industry.
- Ability to work independently and manage multiple tasks efficiently.
NicetoHaves:
- Experience working as a Medical Virtual Assistant (VA).
- Strong communication skills with a pleasant voice.
Please note: To ensure prompt processing of your application we kindly request that you submit your resume and intro video in English format.
Remote Work :
No
Employment Type
Full Time
