Turkish Customer Support Representative In Lisbon
Turkish Customer Support Representative In Lisbon
Posted on :
24-09-2024
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Job Description
Key Responsibilities:
- Support Content Creators and Influencers with subscription management account management and technical troubleshooting.
- Provide guidance on the use of marketing tools to enhance their platform experience.
- Perform outbound phone calls when necessary to ensure clients fully understand the information provided.
- Identify and resolve recurring trends and issues faced by multiple clients especially within the SMB sector.
- Collaborate with internal teams to ensure timely and efficient resolution of client concerns.
Requirements:
- Native Turkish speaker with English proficiency (B2).
- Strong communication skills and a proactive approach to customer service.
- Experience in handling various types of customer inquiries.
- Ability to manage and resolve technical issues efficiently.
- Familiarity with social media platforms and content creation tools is a plus.
Benefits:
- Full training provided over 10 days.
- Opportunity to work with a dynamic and creative client base in the social media industry.
Remote Work :
No
Employment Type
Full Time
Key Skills
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