With Relocation Support Slovenian Customer Service In Barcelona

Key Responsibilities:

• Offer outstanding customer support in Slovenian and English through phone email and chat channels for travelrelated queries.
• Assist customers with booking services such as flights hotels and car rentals while providing relevant information about travel policies and options.
• Manage and resolve customer issues related to changes cancellations refunds and other travel disruptions.
• Suggest tailored travel solutions and alternatives based on customer preferences and needs.
• Ensure a high level of customer satisfaction by responding promptly and professionally to all inquiries.
• Stay informed about the latest industry trends and travel policies to provide accurate advice to customers.
• Collaborate with internal teams to ensure smooth operations and efficient problem resolution.

Requirements:

• Native Slovenian speaker with English proficiency (B2).
• Prior experience in customer service or the travel industry is preferred.
• Excellent communication and problemsolving skills.
• Ability to work efficiently in a fastpaced customercentric environment.
• Experience using multiple communication channels (phone email chat) to address customer needs.
• A passion for travel and helping customers navigate their travelrelated concerns.

Benefits:

• Competitive salary with performancebased incentives.
• Opportunities for professional development and growth within the travel industry.
• Experience working in a multicultural environment in the heart of Barcelona.
• Comprehensive training on travel products tools and customer service best practices.

Remote Work :

No