Role: ServiceNow Admin
Location: Remote
Duration: Long Term Contract
DESCRIPTION OF PROJECT AND TASKS:
Statement of Work:
Manage ServiceNow instance for client integrate ServiceNow into Azure Monitor develop integrated alerting solutions along with workflows and other ServiceNow capabilities around automation.
Task Description:
- Experience integrating ServiceNow into a cloud service such as Azure Monitor
- Experience setting up incidents and alerts from required thresholds
- Experience with ServiceNow Discovery along with deploying and configuring Mid Servers
- Experience with setting up workflows and automation processes for incident task and change management
- Experience managing and maintaining ServiceNow components patching upgrading ServiceNow etc.
- Experience setting up dashboards and reports for performance analysis.
- Experience with ITOM and other ServiceNow components such as Orchestration ITSM etc
Nice to have skills:
- Terraform Python PowerShell Cloud Native Tools API Integration as well as Serverless technologies to integrate with other services or cloud platforms.
- Integrating with Cloud Native APIs for all aspects of multicloud native services provisioning configuration operations and maintenance.
- Experience with IT service management best practices.
- Experience with API integration for Cloud Services with ServiceNow