DHHS Project Manager- Senior

Experian Project Manager needed to oversee the implementation and integration of Experian Applications as part of Epic EHR program. They provide additional coordination and communication for their team. Reports to the EHR Program Management Office.

Role Description

The Project Manager oversees the implementation and integration of thirdparty applications as part of Epic NC DHHS EHR Program. They provide additional coordination and communication for their team. Reports to the EHR Program Management Office (PMO) Program Director and EHR PMO Manager.

Key Responsibilities

Management Responsibilities:

Work closely with the EHR Program Director EHR PMO Manager Application Manager and other project managers to coordinate activities.

Takes direction from the Division of State Operated Healthcare Facilities (DSOHF) Revenue Operations Director and Office of Controller Accounts Receivable (CBO) Accounting Manager and configures Revenue Cycle systems according to their specified requirements.

Ensure coordination and communication between NCDHHS and the Office of the State Chief Information Officer (CIO) Department of Information Technology and the DIT/Enterprise Project Management Office (EPMO)

Must have experience with implementing the full Experian Health Products Suite which includes:

oClaim Source (Dental Electronic Remittance Advice Institutional Professional)

oReal Time Eligibility

oReal Time Authorization

oNotice of Admission

oOneSource

oElectronic Data Interchange (EDI)

Knowledge of relevant privacy regulations such as The Privacy Act Freedom of Information Act and HIPPA law

Knowledge of relevant CMS Inpatient Psychiatric Facility (IPF) Prospective Payment System (PPS) regulations

Knowledge of revenue cycle billing hospital billing professional billing and claims processing operations and workflows in behavior health setting

Demonstrate eight years of progressive revenue cycle billing professional billing and experience working with Clearinghouses

Experience implementing Epic (Revenue Cycle Applications)

Familiarity and past experience implementing other clearinghouses such as Change Healthcare and Relay Health .

Experience with Health Information Technology (HIT) projects with an emphasis on revenue cycle systems and healthcare application interoperability.

Develop and maintain integrated project plans according to State and NCDHHS IT project management methodology; must have experience with Microsoft Project and MS SharePoint

Maintain the scope schedule and quality of the project in their specific application areas

Must have Indepth knowledge of IT project management IT project budgeting costing QA methodologies processes and standards.

Familiarly with IT procurements and vendor/contract management

Advise and coach team members on project issues challenges drive key deliverables develop the critical success factors for the project and lessons learned.

Set clear expectations for team members.

Organize resources within the organization

Identify and manage issues and risks assuring appropriate resolution/escalation and mitigation strategies are documented and status tracked

Core responsibilities:

Guide workflow design system build and test and analyze other technical issues associated with various vendor application

Serve as a liaison between organizational needs thirdparty vendor staff and Epic implementation staff

Work with Epic representatives thirdparty vendor staff organization and end users to ensure the system meets the organizations business needs regarding the project deliverables and timelines

Develop an understanding of operational needs to help set the direction for the organizations workflows with the vendor

Develop project plans and project artifacts

Develop and maintain MS Project Schedules and budgets

Assist as a stakeholder support liaison for their applications areas assigned

Identify issues and work with the team to troubleshoot

Maintain regular communication with Epic and thirdparty vendor staff representatives including participating in weekly project team meetings

Participate in the coordinating of training for end users

Support Epic and thirdparty vendors with coordination of system and end user testing.

Review the status of projects and issues on an ongoing basis with leadership.

Hold weekly communications with team members to discuss the status of deliverables shared issues end user concerns budget and upcoming milestones

Develop reports for executive management review and effectively communicate project status and deliverables to leadership

Must have strong conflict resolution and management excellent creative thinking and problemsolving skills attention to detail analytical thinking and organization skills

Knowledge Skills and Abilities Amount of Experience

EHR Revenue Cycle Billing Hospital Billing Professional Billing and Claims Processing Experience 8 years required

Health IT Interoperability experience 5 years required

Experian Health /Change Healthcare / Relay Health 5 years required

Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceEHR Revenue Cycle Billing Hospital Billing Professional Billingand Claims Processing ExperienceRequired8YearsHealth IT Interoperability experienceRequired5YearsExperian Health /Change Healthcare /Relay HealthRequired5Years
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirementQuestion2All work must be completed remotely. Do you accept this requirementQuestion3Candidate must be able to attend a webcam interview. Do you accept this requirementQuestion4Please list candidate s email address. Question5Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.Question6Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirementQuestion7Vendor must notify the agency if any portion of the requirements listed in this task order is to be outsourced to other countries. Do you accept this requirementQuestion8Candidates submitted above the rate of will not be considered. Do you accept this requirement Question9Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirementQuestion10Please confirm you have thoroughly validated and attest to the accuracy of the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS009440. Do you confirm