Customer Support Representative French Speakers Jobs in Careerxtra in Any - India

Customer Support Representative French Speakers

Careerxtra

Posted on : 21-09-2024

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1 Vacancy

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Job Location

India

Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 21-09-2024

Job Description

Position: Customer Support Representative (French Speakers)

Location: Lisbon Portugal

Employment Type: Fulltime

Remuneration: Competitive base salary benefits

We are looking for a proactive and customerfocused Customer Support Representative who is fluent in French to join our team in Lisbon. You will be responsible for handling client inquiries resolving issues and providing topnotch support to our Frenchspeaking customers. If you are a problem solver with excellent communication skills and a passion for delivering exceptional service this is the role for you!

Key Responsibilities:

Respond to customer inquiries via phone email and live chat in a timely and professional manner.

Resolve customer issues by providing accurate information and troubleshooting solutions.

Assist customers with account setup product usage and general support inquiries.

Track and document all customer interactions using CRM software.

Maintain a high level of product knowledge to provide efficient and knowledgeable support.

Collaborate with other departments to escalate and resolve complex issues.

Provide feedback to the team to improve customer service processes and satisfaction.

Ensure that all customer interactions align with company policies and standards.

What We re Looking For:

Fluent in French (both spoken and written).

Good command of English (minimum B2 level).

Previous experience in customer support or a similar role.

Strong communication and interpersonal skills.

Problemsolving mindset with the ability to work under pressure.

Ability to manage multiple tasks and prioritize effectively in a fastpaced environment.

Proficiency in using CRM tools and other support systems is a plus.

Team player with a strong work ethic and attention to detail.

Benefits:

Competitive Compensation: Base salary with benefits based on experience and performance.

Dynamic Work Environment: Join an international team with a positive and supportive atmosphere.

Career Development: Opportunities for professional growth and development.

Training and Support: Access to training resources to help you succeed in your role.

WorkLife Balance: Fulltime position with a balanced work schedule.

Are you ready to make a difference in customer support Apply now to become our next Frenchspeaking Customer Support Representative in Lisbon!

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Employment Type

Full Time

Company Industry

Key Skills

Typing
Data Entry
Customer Service
Basic Math
Computer Skills
Windows
Banking
Upselling
Pricing
Sanitation
Cash Handling
Stocking

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About Company

Careerxtra

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Customer Support Representative French Speakers

Careerxtra

Job Description

Employment Type

Company Industry

Key Skills

About Company

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