drjobs Customer Support Executive

Customer Support Executive

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1 Vacancy
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Job Location drjobs

Dangs (India) - India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are seeking dedicated and customeroriented Customer Care Executives to join our dynamic BPO team in the Collections department.

Work Mode: Work from Office
Location: Gurugram
Salary:CTC

Key Responsibilities:
  • Customer Contact: Reach out to customers to remind them of overdue payments.
  • Negotiation: Develop and propose payment plans based on customer financial situations and company policies.
  • System Updates: Accurately record interactions and payment arrangements in the recovery system.
  • Customer Service: Provide professional and empathetic support to resolve customer issues and answer inquiries.
Qualifications:
  • Communication Skills: Excellent command of English with clear pronunciation and grammar free from major Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
  • Education: Open to graduates and undergraduates.
  • Experience: Both experienced professionals and freshers are encouraged to apply.
  • Work Schedule: 6 days a week.

Note: Candidates must be comfortable with a walkin interview.

communication,system updates,bpo,customer,english,customer service,negotiation,communication skills,customer contact

Employment Type

Full Time

Company Industry

About Company

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