Intake Agent

BruntWork

Posted on : 21-09-2024

Employer Active

1 Vacancy

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Job Location

Manila - Philippines

Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 21-09-2024

Job Description

This is a remote position.

Client Timezone: 8AM to 5 PM Arizona Standard time (10AM to 7PM COL time)

As a Call Center Agent you will be the friendly voice greeting clients and potential new clients of a disability law firm during normal business hours. Youll field inquiries take messages and schedule appointments with care and professionalism.

Greet clients warmly and make them feel heard when they call For current clients route messages to the appropriate case manager Gather intake information from potential new clients and schedule consultations Update client records in the firms case management system Provide excellent communication and customer service on every call

Requirements

Must have experience handling medical records Exceptional phone manner and verbal communication skills Fluent in both English and Spanish (bilingual) Warm empathetic and truly cares about helping clients Strong attention to detail and organizational skills Experience working in a call center or customer service role Familiar with CRM platforms and ability to learn new software quickly Reliable and punctual

Benefits

Stable role and team will expand
Permanent work from home
Immediate hiring
Steady freelance job

ZR16252JOB

- Must have experience handling medical records - Exceptional phone manner and verbal communication skills - Fluent in both English and Spanish (bilingual) - Warm, empathetic, and truly cares about helping clients - Strong attention to detail and organizational skills - Experience working in a call center or customer service role - Familiar with CRM platforms and ability to learn new software quickly - Reliable and punctual

Employment Type

Full Time

Company Industry

Specialty Trade Contractors

Key Skills

Apply Now

About Company

BruntWork

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Intake Agent

BruntWork

Job Description

Requirements

Benefits

Employment Type

Company Industry

Key Skills

About Company

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