Business Operations ociate

Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. We free finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform userfriendly app and versatile payment methods Soldo automates expense admin to eliminates the inefficiency in managing business spending.

Whats in it for you:

• Competitive salary
  
• Private healthcare for you and your family
  
• Pension scheme
  
• Flexible working options including working from home or our Marylebone office
  
• 60 days work anywhere even outside the UK if you want
  
• 25 days off a year plus public holidays as well as Christmas Eve and New Years Eve 2 volunteering days and an extra day off on your birthday
  
• Genuine career development opportunities including our mentoring scheme your own annual 500 learning budget
  
• Employee Assistance Programme and wellbeing portal
  

The role

The Business Operations team directly supports Soldo s executive team in addressing some of organisations most pressing challenges in the pursuit of growth.

The purpose of the function is to i) support and accelerate the implementation of new growth initiatives within and across divisions by defining the required operating models and processes and coordinating their translation into technology development specifications as well as to ii) identify and tackle existing inefficiencies within the organisation.

The team will work in concert with the functional operations teams and the technology teams to operationalise these changes and will engage with stakeholders across and at every level of the company.

Business Operations at Soldo is a great opportunity for anyone looking to become an independent scaleup operator with experience in standing up technologyenabled operating models and processes in a fastpaced environment spanning domains that include gotomarket financial services customer care and technology.

• Collaborate with the executive team and the rest of Business Operations to identify highpriority growth initiatives to support from design to implementation as well as core business activities requiring process redesign
  
• Assist the function in prioritising which activities to address based on a topdown analysis of expected costs and benefits
  
• Manage endtoend implementation of your assigned projects including:
  

1. Design processes and operating models to execute the target activities that are aligned with the corresponding business objectives minimising resources required and automating to the extent possible through the use of technology
   
2. Document process maps technical specifications roles and responsibilities training plans and quality standards
   
3. Operationalise the new processes working closely with technical teams to progress any technology delivery
   

• Measure the outcomes associated with the project to monitor success
  
• Provide regular updates on ongoing projects to the executive team and the rest of Business Operations
  

Were looking for someone who must have

• 24 years working in a strategy or business operations role at a tech company scaleup or startup or as a business analyst or consultant in management or technology consulting (MBB Big Four Accenture)
  
• Experience in driving growth and process improvement projects with a desire to take endtoend ownership of workstreams
  
• Experience in coordinating digital implementation projects
  
• Strong people skills and ability to engage with stakeholders at every level of the organization
  
• Ability to bring structure to new problems while maintaining the flexibility to refine and adapt the direction over time
  
• Ability to define a plan and adhere to the specified timeframes managing expectations throughout
  
• Ability to communicate complex ideas effectively both verbally and in writing
  
• Preference for candidates with exposure working on processes involving the connection between Product Development and other divisions (e.g. ingesting customer feedback prioritising backlog into roadmaps connecting the dots between marketing product marketing and development driving product velocity)