Community Support Casework Team leader - Refugee Resettlement and Migration Service

23 months contract with a West Sussex based Local Authority

Job Summary:

At West Sussex County Council the Communities Service is committed to supporting refugees to achieve their full potential.

You will join an experienced leadership team at a key time when we are making major transformations to deliver the expectations placed upon Local Authorities in respect of the governments Homes for Ukraine scheme.

We are focused on service delivery with measurable outcomes for refugees who include families and children.

The Community Support Casework Service is an integral part of the Communities Directorate working collaboratively with Social Care and Education and Skills so that all refugees are accessing the right help coordinated support and protection from the County Council and our partners.

At every level support is designed to address and reduce any problems or challenges and prevent them getting worse. Key to this is being able to build productive partnerships with internal and external partners and the voluntary and community sector.

This is a new team and the work is still evolving; it is anticipated it will continue to develop over time.

Key Duties/Accountabilities:

Community Support Casework ensures that refugees receive accessible and coordinated support when they need it.

This support ranges from early identification and preventative approaches through to more targeted help where individuals are experiencing more complex or multiple difficulties that may result from sponsorship breakdowns and/or trauma and displacement.

The support will address challenges whilst enabling refugees to manage their own lives in a new country.

As a Team Manager you will be expected to lead supervise and provide oversight of a localitybased team that provides direct intervention to refugees through targeted support and partnership working with dedicated schools or health teams for example with the provision of English Language learning that will help with pathways to independence.

You will play a key role in the Communities leadership team in bringing your knowledge and expertise into the development of services.

You will be responsible for ensuring policies and practice are adhered to through a number of quality assurance processes.

You will work alongside peers across the directorate to work collaboratively to ensure the needs of refugees are met.

Essential Experience Required:

You will have passion for working with migrants along with the ability to work under pressure and to tight deadlines whilst managing demand. You will be able to focus for lengthy periods over a range of different activities in order to determine how to meet the future needs of refugees develop procedures and analyse information / statistics.

You will be committed to raising standards in practice that will directly lead to better outcomes for refugees. You will be inspired by the opportunity to work in an environment focused on continual improvement working closely and collaboratively with colleagues to secure the best possible outcomes for refugees coming to the UK. You will have experience of being placed under significant emotional demand by the stories of the people you work with.

There is a regular and intrinsic requirement to communicate in English with members of the public.

Additional information to note:

Enhanced DBS Required.

Working arrangements Hybrid One day in Chichester office and One day in Crawley office.

You will need to be able to travel independently to various meeting venues and other locations across the County including to areas that may not be easily accessible by public transport.

The closing date for this position is ASAP.