Telesales Representative

JOB SPECIFICATION

Reports to: Head of Sales

Contract: FullTime Permanent

Working Pattern: Monday to Friday 08:00 to 17:00

Based: Glasgow with occasional travel to regional offices

Salary: 25000 per annum

Flexible working: There may be flexibility in working hours following successful completion of probation period and business needs.

ABOUT PRIME SECURE

We are an awardwinning privatelyowned Glasgowheadquartered business providing security system and guarding services to our diverse customer base across the UK.

We are growing quickly and have ambitious plans to achieve a turnover of 50m per annum by 2030. We embrace new ideas and change and value everyone s input into how we continue to thrive and grow.

ABOUT THE ROLE

What you will be doing:

• Sourcing new business leads across the UK with a phonefirst approach
  
• Creating and building lasting client relationships
  
• Forecasting and sharing prospects with Business Development Managers
  
• Delivering customer excellence at all times.
  

Our Core Values:

• Integrity
  
• Customer Excellence
  
• PlainSpeaking
  
• Agility
  
• Courage & Conviction.
  

KEY RESPONSIBILITIES

• Initiating sales with prospective customers over the phone.
  
• Asking questions to engage customers and keep the conversation going.
  
• Listening to the customers needs.
  
• Gathering and documenting customer information payment terms and reactions to products.
  
• Keeping up to date on all products and informing customers of new products.
  
• Answering customers questions on the products.
  
• Meeting sales quotas.
  

REQUIREMENTS

• At least 1 years experience in a similar Telesales position
  
• Experience in B2B Sales
  
• Working knowledge of CRM systems
  
• Excellent customer service skills
  
• Experience in security sales (desirable).
  

• Striving for excellence in all you do
  
• Being adaptable and flexible
  
• Liaising with colleagues to ensure controls and processes are maintained.
  
• Being businessminded and commercially aware
  
• Making astute decisions
  
• Courage of your convictions to do the right thing.
  

As a fair and ethical employer in accordance with guidelines taken from the 2010 Equality Act Prime Secure is committed to promoting equal opportunities for all; irrespective of colour race religion or belief ethnic or national origins gender marital/civil partnership status sexuality disability or age.