PI Application Analyst
Join the forefront of innovation at a leading energy company as a dynamic PI Application Analyst! We are on the lookout for a highly skilled professional who thrives on optimizing and maintaining PI applications bringing excitement to data analysis and contributing to the cuttingedge efficiency of our operations.
Duties and Responsibilities:
- Provide daytoday production support for applications infrastructure and end user client tools (ex. Datalink ProcessBook and PI Vision).
- Provide performance optimization and system health monitoring in support of compliance with overall health and availability targets for production systems.
- Provide installation configuration and monitoring support for the PI system servers the application operating systems interfaces and client tools on end user workstations.
- Create monitor and provide maintenance for PI system tags.
- Provide monitoring and maintenance support for system security deployment of patches file backups system restoration and password management.
- Perform root cause analysis along with recommending and implementing preventive techniques as required.
- Develop and maintain effective application technical support documentation including procedures.
- Support the evaluation of operating system upgrades and changes to support tools including support testing.
- Work directly with vendors and IT entities to troubleshoot and resolve issues. Ensure issues are properly documented classified and escalated as appropriate.
- Support the analysis of business processes information gathering interpreting requirements developing specifications and implementing process workflows including routing and approvals.
- Participate on project teams to deliver new functionality and to support corporate initiatives.
- Lead discussions collaborate and interact with Enterprise Architects IT Operations Telecom and various other business units.
- Comply with all applicable IT processes and procedures.
- Champion adherence to human performance practices.
- Champion adherence to change management processes.
- Ensure adherence to Service Level Agreement commitments.
- Interact and provide support for end users including training.
- Provide periodic 24x7 oncall rotation support.
Basic/Required Qualifications
- Bachelors degree in computer science information technology engineering or a related discipline; or five years of related business work experience in lieu of a degree
- Five or more years of experience with the installation configuration and monitoring of Aveva PI System servers interfaces and user tools.
- Five or more years of experience as a system administrator of Aveva PI System.
- Five or more years of experience with Aveva PI System tag creation tag monitoring and tag maintenance.
- Five or more years of experience with performance optimization and monitoring system health for the Aveva PI System.
- Three or more years of experience with PI Data Archive PI Asset Framework PI Asset Analytics PI Event Frames PI Vision and PI Notifications.
- Experience with the monitoring and maintenance of Aveva PI System security and the deployment of patches.
- Experience with Windows system administration (and 2012).
- Experience with Active Directory Security.
- Experience in Microsoft .NET application development.
- Working knowledge of application development life cycles.
- Technical knowledge of networks firewalls and related hardware and software.
- Demonstrated ability to lead others in completing complex deliverables.
- Demonstrated ability to resolve complex technical issues that require significant freedom of action and sound judgment.
- Demonstrated ability to multitask effectively proven selfstarter and demonstrated ability to work with minimum supervision.
- Demonstrated ability to work with external vendors of software packages and coordinate deliverables between internal and external teams.
- Demonstrated ability to easily and quickly learn business processes and technical skills to ensure effective project deliverables.
- Demonstrated knowledge of IT Solution Delivery LifeCycle processes and the ability to apply solution delivery best practices.
- Strong experience with documenting procedures and best practices.
- Strong organization and customer service skills.
- Strong oral and written communication skills.
- Strong team player that works well with others.
- Experience in supporting end users with the use of technology.
- Passion for quality and excellence.
- Ability to adapt and learn new technologies quickly.
- Able to pass NERC background checks.
- Able to provide periodic 24x7 oncall support.
Desired Qualifications:
- Experience with Python and PowerShell Scripting.