Data yst
Data yst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location: 30 Rock New York NY 10112
Type: 1 year contract on W2
Qualifications:
- 35 years of work experience in Business yst Role or similar
- Strong technical ss
- Understanding of the ITIL Service Management Framework
- Strong proficiency in statistical ysis and data mining techniques.
- Expertise in data visualization tools (e.g. Tableau Looker Power BI Smartsheet ServiceNow and Salesforce).
- Proficient in Microsoft Word Outlook PowerPoint and Excel
- Excellent problemsolving and ytical ss.
- Effective communication and people ss.
- Ability to work independently and as part of a team.
- Ability to communicate complex and technical concepts to nontechnical audiences.
- Ability to effectively communicate and present findings to leadership and peers.
- Strong people ss. Ability to partner and earn the trust of constituents.
- Demonstrated ability to thrive in a fastpaced highthroughput environment.
Responsibilities:
- Partner with Customer Experience Operations Center leadership to create Performance Metrics related to CNOC Quality Audit Management & Quality urance in Problem Management ITSM
- Developing and providing Weekly and monthly ysis and dashboard reporting on CNOC Case Management & Quality urance of internal ITSM Post Incident Review
- Managing daily weekly monthly quarterly etc. deliverables as needed; supporting technical teams to keep to regular timelines and cadence for content submissions.
- ist with planning and delivering strategic projects for internal partners.
- Strategic storytelling to clearly show the business case status and progress of key initiatives
Data ysis,Data Mining,Visualization,ServiceNow,Power BI
Employment Type
Full Time
