City Fleet Manager Bangalore

About Moove

Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technologyenabled lending model to radically transform the availability of auto finance and vehicles for ondemand ridesharing services across tier 1 African cities. By doing so Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.

About the Role

• Managing the strategy for and of driver lifecycle events from sourcing to offboarding

• Building and managing a team to build processes for and manage driver lifecycle and performance

• Handling escalations and managing conflict resolutions with our customers

• Planning processing and executing approved vehicle purchases through our partner OEMs.

• Ensuring fleet operations are in compliance with local and state rules and regulations.

• Finding ways to cut costs and maximise profits.

• Supporting operational driver safety and compliance

• Contributing to the budgeting process from a Fleet Operations perspective.

• Liaising with peers within the region & company to share knowledge and optimise operations.

• Monitoring driver behaviour and ensuring a high level of customer service.

• Analysing data to increase business operational efficiency.

• Lead deployment and quality of supply chain (i.e. Moove Driverpartners)

• Collaborate with marketing teams to initiate creative local strategies and user growth campaigns

• Recommend improvements to the product models to ensure that products are affordable and attractive to our driver partners

• Focus the team on ensuring DPs hit their KPIs

• Set team KPIs

What Youll be Doing

• Preferred degree in Logistics or Mechanical Engineering or Management or on the job experience.

• Ideally 6 years of similar experience in logistics or supply functions in startups

• Candidates must have excellent communication skills

• Candidates must have strong negotiation skills

• Outstanding organisational skills.

• Analytical mindset and good problemsolving skills.

• Candidates will be subject to analytical test prior to interviews

• Candidates must be techsavvy and datacentric.

• Growth mindset to scale up products and new geographies

Key Metrics

• Weekly P&L output Actuals vs Targets

• Weekly Fleet Utilization % of the fleet Actuals vs Targets

• Driver Full Deposits in hand where relevant by market

• NPA %

• Monthly Recovery % against fleet size

• Cash Collection % against receivables

• City Driver Partner satisfaction score

• Fleet Safety Telematics & Cameras

• Overall Fleet Growth

• Driver conversion vs vehicle ramp up targets

Who Youll Be Working with:

Directly reporting to our City Head and closely working with our Operations Team.

About the team

Our team is collaborative positive curious and engaged. We think fast work smart laugh often and are looking for likeminded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Prehiring Notice: Moove relies on the accuracy of information contained in employment applications as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations falsifications or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender race sexual orientation marital status religion political affiliation or any other protected characteristic.

Moove: Moove is a mobility asset finance company and Ubers preferred fleet partner across SubSaharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion Excellence Innovation Teamwork Trust and Ownership.