Remote Opening for Business Requirements Coordinator - Harrisburg PA - Need Local to PA Only
Remote Opening for Business Requirements Coordinator - Harrisburg PA - Need Local to PA Only
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Job Description
Note :
- LinkedIn is mandatory with photo and location updated. LinkedIn must not be new.
- Interviews will be virtual but candidate must show a valid state or federal issued photo ID during the interview. (Examples: state drivers license passport visa etc.).
- It is PROHIBITED for government equipment to be taken or used outside of the United States
- Remote position but must be able to report onsite at least first/last days of engagement to inventory equipment
This position will focus on facilitating and processing the agency requests received by the delivery center from supported agencies ensuring that there is good communication with our customers throughout the process. The business approval process is long and complex and there is currently a backlog of requests. To succeed in this position candidates will need to be a selfstarter who is organized and detail oriented as well as possess excellent customer service skills.
Working directly with customers in our agencies to gather and document business requirements needed to comply with established policy and procedures within the organization.
Gathering preparing and submitting information and documentation to the various security legal and administrative approvers required in the process.
Meeting with a diverse group of stakeholders to include legal business and security teams to help ensure timely processing and approval of business requests.
Reviewing interpreting and providing input on contract agreements and other businessrelated contractual documents.
Collaborating with vendors ensuring clear communication of Commonwealth requirements and cloud use documentation where required.
Researching whether there is already a current solution in use in the Commonwealth that would meet the documented business needs.
Providing general guidance to our customers on the business approval process and its underlying policies and processes.
Overall tracking and managing of the backlog of requests.
Facilitating any requests for additional information that may arise during the approval process.
Serving as an overall point of contact and subject matter expert for both agency and delivery center staff.
- Experience managing projects program management or process administration (does not need to be in an official capacity as the project manager) Required
2 Years
- Experience dealing directly with customers Required
- Years
- Experience in vendor management Required
- Years
- Strong leadership and organizational skills Required
Job Title will Works : (Business Process Coordinator) or (Agency Request Coordinator) or (Project Coordinator) or (Customer Relations Specialist) or (Program Support Specialist) or (Business Approval Coordinator) or (Vendor Relationship Coordinator) or (Business Operations Specialist) or (Request Fulfillment Coordinator) or (Process Management Specialist) or (Client Services Coordinator) or (Stakeholder Engagement Specialist) (Approval Process Manager) or (Customer Success Manager)
Employment Type
Full Time
