Debt Collector

IBC Group is seeking a dedicated and detailoriented Debt Collector to join our team. The successful candidate will be responsible for recovering outstanding debts from clients and ensuring timely payments. This role requires excellent communication skills persistence and the ability to handle sensitive situations with professionalism.

Key Responsibilities:

• Manage assigned accounts to identify outstanding debts.
• Contact debtors via phone email or mail to inquire about their payment status.
• Negotiate payment plans and payoff deadlines with debtors.
• Handle questions or complaints from debtors in a professional manner.
• Investigate and resolve discrepancies in accounts.
• Maintain accurate records of all communications and transactions.
• Update account status and database regularly.
• Alert management of debtors unwilling or unable to pay.
• Ensure compliance with all relevant laws and regulations.
• Provide regular reports on collection activities and progress.

Qualifications:

• Proven experience as a debt collector or in a similar role.
• Knowledge of relevant legal requirements and regulations.
• Excellent communication and negotiation skills.
• Strong organizational and time management abilities.
• Ability to handle stressful situations calmly and professionally.
• Proficiency in MS Office and database management.
• High school diploma or equivalent; additional qualifications will be a plus.

Skills:

• Strong interpersonal skills.
• High level of integrity and ethical standards.
• Ability to multitask and prioritize effectively.
• Persistent assertive and goaloriented.
• Customer service oriented with a positive attitude.

What We Offer:

• Competitive salary and benefits package.

• Opportunity to work with a leading firm in the blockchain and crypto industry.

• Flexible working hours and remote work options.

• Collaborative and innovative work environment.

Remote Work :

No