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Customer Service Person

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1 Vacancy
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Jobs by Experience drjobs

1-3years

Job Location drjobs

Kalamazoo, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Customer Service Representative

Location: Technology Solutions of Michigan Kalamazoo MI
Are you passionate about helping others and providing excellent customer service Technology Solutions of Michigan a leading IT company in Kalamazoo is looking for a dedicated Customer Service Representative to join our team!

Requirements

Responsibilities:

  • Assist customers with inquiries and provide support
  • Help set up new customer accounts
  • Handle general office duties: answering phones receiving packages processing mail
  • Create and manage support tickets
  • Perform CRM data entry and maintain customer records

Qualifications:

  • Proficiency in Microsoft Office (Word Outlook) with strong Excel skills
  • Excellent organizational communication and interpersonal skills
  • Ability to multitask prioritize and manage time efficiently
  • Strong attention to detail and the ability to work both independently and collaboratively
  • Selfmotivated with a proactive approach to problemsolving


Benefits

Benefits:

  • Fulltime inoffice position
  • Onthejob training
  • Health and Dental Insurance
  • Paid Time Off
Join our dynamic team and contribute to a company that values customer service and innovation. Apply today!

Responsibilities: Assist customers with inquiries and provide support Help set up new customer accounts Handle general office duties: answering phones, receiving packages, processing mail Create and manage support tickets Perform CRM data entry and maintain customer records Qualifications: Proficiency in Microsoft Office (Word, Outlook), with strong Excel skills Excellent organizational, communication, and interpersonal skills Ability to multi-task, prioritize, and manage time efficiently Strong attention to detail and the ability to work both independently and collaboratively Self-motivated with a proactive approach to problem-solving

Employment Type

Full Time

Company Industry

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