Customer Service Representative
Location: Technology Solutions of Michigan Kalamazoo MI
Are you passionate about helping others and providing excellent customer service Technology Solutions of Michigan a leading IT company in Kalamazoo is looking for a dedicated Customer Service Representative to join our team!
Requirements
Responsibilities:
Assist customers with inquiries and provide support
Help set up new customer accounts
Handle general office duties: answering phones receiving packages processing mail
Create and manage support tickets
Perform CRM data entry and maintain customer records
Qualifications:
Proficiency in Microsoft Office (Word Outlook) with strong Excel skills
Excellent organizational communication and interpersonal skills
Ability to multitask prioritize and manage time efficiently
Strong attention to detail and the ability to work both independently and collaboratively
Selfmotivated with a proactive approach to problemsolving
Benefits
Benefits:
Join our dynamic team and contribute to a company that values customer service and innovation. Apply today!
Responsibilities: Assist customers with inquiries and provide support Help set up new customer accounts Handle general office duties: answering phones, receiving packages, processing mail Create and manage support tickets Perform CRM data entry and maintain customer records Qualifications: Proficiency in Microsoft Office (Word, Outlook), with strong Excel skills Excellent organizational, communication, and interpersonal skills Ability to multi-task, prioritize, and manage time efficiently Strong attention to detail and the ability to work both independently and collaboratively Self-motivated with a proactive approach to problem-solving