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You will be updated with latest job alerts via email1-3years
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Salary Not Disclosed
1 Vacancy
HerMD is seeking a Front Desk Receptionist to join our team in Millburn NJ!
Our front office HerMD Team members are the first faces our patients see when they enter our building! Therefore the successful candidate will possess a positive attitude a smiling face and exceptional organizational and customer service skill set.
This position is a full time position (5 days per week). M W Th F 8:00AM 4:30PM T 11:00AM 7:00PM (late night).
Other responsibilities will include but are not limited to the following:
Opening and closing office
Greeting and assisting patients and visitors
Answering phones and returning messages
Routing messages to appropriate channel
Fielding sales reps/vendor calls and visits to the office
Navigating EMR/PM system
Checking in GYN and Spa patients and providing them with appropriate paperwork
Ensuring patient paperwork is completed thoroughly and input into EMR/PM system accurately
Familiarity with scanning printing faxing and other traditional office tasks
Collecting copays/patient balances
Checking patients out and collecting payments for cashbased services
Allocating patient payments in EMR/PM system
Schedule auditing and management
Providing patients with samples/brochures requested by provider
Scheduling and rescheduling patients
Fielding patient Billing questions and referring them to the proper channels
Maintaining knowledge of Spa services and Retail products
Helping patients redeem ecommerce gift cards
Log/redeem patient reward points through 3rd party websites
Accepting mail/packages for office
Maintaining/tidying office supplies
Cleaning/sanitizing reception and patient lounge area
Assist in supplies ordering/inventory
Assist team with shared officetasks (i.e. breakroom maintenance bathroom supplies/stocking garbage collection etc)
Notifying providers/MA staff with schedule changes
Monitoring and updating multiple software program/apps used at the front desk
The care that patients deserve is here. At HerMD we are revolutionizing women s healthcare.
From gynecology and menopause to sexual health and medical aesthetics our centers provide a safe trusted space for our patients to address all their health concerns shame and stigmafree.
We offer inperson and virtual care with an expert team of boardcertified OBGYNs healthcare providers aestheticians and a vast network of referral partners.
By joining HerMD you are joining a passionate team on a mission to educate advocate for and empower our patients. We hope you join us on our mission!
1 year of medical office front desk experience required
ObGYN or UroGYN experience is preferred
1 year of office experience required
Data entry experience is preferred
1 year of customer service experience is preferred
Strong organizational skills are required
Willingness to participate in Marketingrelated events for office location
Work Location: Millburn NJ 07041
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Full Time