ociate Branch Manager Forward Hire - Des Moines Central District

About this role:

Wells Fargo is seeking a...

In this role you will:

• Lead manage and develop a team of direct reports in providing an exceptional customer experience focused on service advice and guidance; identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead a highly defined customer engagement process coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business
• Resolve tactical issues regarding the customer and employee experience risk and growth of the business to meet Branch Network business objectives
• Lead the branch while engaging stakeholders peers and internal partners in collaborating and building strong partnerships to deliver a customercentric experience
• Lead accountability for operational excellence and execute policies and procedures in alignment with applicable regulations as well as audit and escalation procedures
• Coach bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
• Meet customer needs by assisting with transactions as needed; serve as a role model by delivering an exceptional customer experience and focusing on building relationships
• Coach develop and build a diverse team of highperforming direct reports to execute on business strategies achieve results and drive growth of the business
• Lead a team of direct reports creating a culture that fosters engagement and accountability generates commitment and motivates teams to achieve business outcomes
• Manage allocation of people and financial resources for the branch; be responsible for selection evaluation and development of staff
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 2 years of banking financial services or Branch Network experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
• 1 years of leadership experience

Required Qualifications for Europe Middle East & Africa only:

• Experience in banking financial services or Branch Network or equivalent demonstrated through one or a combination of the following: work experience training military experience education
• Leadership experience

Desired Qualifications:

Job Expectations:

• Ability to work weekends and holidays as needed or scheduled
• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website () provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility character general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness however a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening if necessary

Posting End Date:
22 Sep 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo we believe in diversity equity and inclusion in the workplace; accordingly we welcome applications for employment from all qualified candidates regardless of race color gender national origin religion age sexual orientation gender identity gender expression genetic information individuals with disabilities pregnancy marital status status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliancedriven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. ThirdParty recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Remote Work :

No