Mental Health Support Worker
Mental Health Support Worker
Posted on :
18-09-2024
Employer Active
1 Vacancy
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Job Description
Our team is constantly growing and we have an exciting opportunity to join our diverse team as a Mental Health Support Worker to help adults and young people 16 affected by mental health domestic abuse and addiction.
Tasks
- Accurately record client data on our database and all aspects of your work.
- Contribute to Client Case Conferences as required.
- Deliver 121 practical & emotional support advice information and signposting.
- Facilitate support groups and workshops.
- Coaching clients into education volunteering and paid work.
- Mentoring clients with planning life skills and budgeting.
- Contacting supporting and managing client appointments logging all calls and communications with external agencies.
- Carry out activities which promote the service.
- Perform any other general administration and office tasks as required.
- Carry out duties associated with role that may arise to promote a smooth and efficient running of the service.
Requirements
Qualifications Desirable:
- National Diploma in Counselling
- Counselling Skills (Level 2/3/4)
- Peer Mentoring or Peer Advice
- IT Skills
Skills Essential:
- Ability to work and communicate well in a team.
- Establish excellent personal and professional boundaries.
- Excellent communication skills both written and verbal including telephone skills.
- General office administration skills and basic IT skills.
- Ability to use own initiative and manage time effectively.
- Ability to work well under pressure and keep a professional attitude if presented with clients in distress.
- Ability to deal with conflict and follow procedures in place to alert management and take steps to ensure safety of all present.
- Dependable with a strong work ethic and prepared to keep up in a fastpaced working environment.
- Enthusiastic and motivated for the role.
Experience Desirable:
- Working with hardtoreach clients.
- Organising own caseload/appointments.
- Working with clients and delivering support in a 11 environment.
- Ability to work at a high pace.
- Working with multiple complex issues.
- Creating support plans with clients with multiple mental health needs.
- Knowledge of a personcentred approach.
- Administrational duties involved with case holding clients and managing multiple clients.
- Development of peer support or groups or co facilitation of support groups.
- Working with clients on a 11 basis supporting them with mental health needs.
- Ability to work at a high pace.
- Working with multiple complex issues.
- Creating support plans with clients with multiple mental health needs.
Knowledge:
- A strong understanding of clients with multiple complex needs and best practice in delivering support and a managing casework.
- Data protection requirements and the accurate record keeping of client data.
- Lawful and ethical practice.
- Local and national safeguarding practices priorities and requirements.
- Working knowledge of other health social and mental health services statutory and voluntary within Wakefield.
- Knowledge of personcentred approach to Support
Attitudes:
- Commitment to supervisions and appraisals.
- Commitment to supporting men across Wakefield.
Benefits
- A generous 28 days annual leave (pro rata) plus statutory bank holidays.
- A supportive training package company pension scheme and contribution.
- Incremental full sick pay
- access to our Employee Assistance Programme.
- Access to discounted products and services.
- Enhanced disclosure barring scheme (DBS) check (cost covered)
- City centre base.
Employment Type
Full Time
Key Skills
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