Senior Systems Microsoft O365 Consultant

Senior Systems/ Microsoft O365 Consultant

Location: Philadelphia PA 19107 (Hybrid)

Contract Duration: 12 months

Project Scope:

• The resource(s) covered under this SO will support the Platform Engineering team in consultations trainings and modernization of the Citys instance of Microsoft Office365.
• We are looking for a trusted technical expert who will champion and lead change in our environment and will empower IT staff across the City to support and drive these changes.
• The City would benefit greatly from guidance on best practices procedures and processes for its primary Office365 tenant. New features need to be enabled and socialized and consultations and trainings for clients across the City are needed to assist with adoption.
• We are also seeking someone who enjoys working on a team of driven engineers at varying
• stages in their careers where the person can be a mentor to some an advisor to others and a learner from members of the team and larger City IT community.

Position overview / Statement of Work:

• The Senior Systems Consultant will work as a member of the Platform Engineering team (PE) within the Office of Innovation and Technology (OIT).
• The Consultants purview will include consultations trainings and guiding modernization for the Citys Office365 platform. This includes SharePoint OneDrive Teams Exchange Power Apps Stream Viva Insights and related applications.
• It does not include Office Desktop apps (Word PowerPoint etc.).
• We would like the Consultant to use their knowledge and experience to offer clients Microsoftbased solutions for issues they identify in their workflows and business processes.
• This may be accomplished via consultations and serving as a subject matter expert (SME) on project teams when needed.
• The Consultant will also offer and lead trainings for the Citys IT community and other interested City parties.
• With time the Consultant would guide and facilitate the creation of a community of practice or exchange for these applications and the platform for which they are a trusted technical expert.
• PE is a team of talented engineers with diverse experiences and backgrounds.
• The Consultant will be expected to become an active supportive member of this team.
• That includes attending all team meetings and activities supporting the teams efforts to adopt DevOps principles curating a document library for solutions supported by the team leading knowledge transfers and teaminternal trainings discussing and recommending team metrics mentoring more junior members of the team and working with all members of the team as needed.
• There is also an opportunity to work with colleagues in the larger IT community and the Consultant will be encouraged to build relationships with other City IT professionals to work collaboratively with them as opportunities present themselves.
• The Consultant will sometimes assist with very specific tickets tied to requests from VIPs or crises.
• However oncall responsibilities are not a part of this role and nearly all ticket work will tie to consultations or project work. In extraordinary circumstances the IT Manager for PE may assign tasks as needed outside the above.

Work activities:

• Consult on use of Office365 applications and products as needed
• Offer trainings in the use of Office365 applications and products
• Serve as the resident technical expert for Office365 with particular focus on SharePoint OneDrive Teams Power Apps Stream Viva Insights Exchange and DLP
• Act as the arbiter of coming changes feature updates and new features for Office365 products an applications
• Champion and lead changes in the IT environment with regard to Office365 products and assist with the adoption of an evergreen mentality for changes to applications and products
• Join our PE team as an active supportive guiding member with particular emphasis toward mentoring more junior members and offering opportunities for growth and knowledge transfer
• Develop and maintain relationships with other members of the Citys IT community
• Report at least weekly to supervisor on successes blockers and issues and be able to raise potential issues before they arise
• Attend meetings trainings presentations and consultations onsite and at City buildings other than the assigned office space as needed

Skills/experience:

• At least 7 years experience with Office365 applications and products especially with SharePoint OneDrive Teams including Voice and Rooms Exchange and Power Apps
• At least 5 years experience scripting in Powershell with particular experience in conducting code reviews and using code repositories
• At least 3 years experience offering and leading consultations to diverse groups of clients including technical staff and business/programmatic staff
• At least 3 years experience preparing delivering and leading trainings
• Doing so with Office365 products is strongly preferred
• Be able to track and complete tasks independently
• Able to complete an FBI background check for CJIS clearance
• Able to complete training for HIPAA compliance within the City of Philadelphias HIPAA training requirements

Highly Desired/Preferred:

• Experience with Microsofts GCC licensing suite

7 years experience with Office365 applications and products,especially with SharePoint,OneDrive,Teams,including Voice and Rooms,Exchange and Power Apps