drjobs Onsite Support Engineer L2 MX

Onsite Support Engineer L2 MX

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1 Vacancy
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Jobs by Experience drjobs

1-3years

Job Location drjobs

Matamoros - Mexico

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Onsite Support Engineer
Location: Matamoros Tamaulipas Mexico
Salary: 2000 pesos MXN per day
Start Date: October 1 2024

Excis Compliance Ltd. is looking for a talented Onsite Support Engineer (Deskside Technician) to join our team in Matamoros Mexico. If you re passionate about technology and enjoy handson work with a focus on customer satisfaction this opportunity is for you!

What You ll Do:

  • Provide expert deskside support for PCs laptops and hardware components.
  • Troubleshoot hardware/software issues perform data backups and restore systems.
  • Support PC configuration operating system installation patching and upgrades.
  • Address vulnerability mitigation and ensure security standards are maintained.
  • Collaborate with multiple vendors to resolve issues and deliver technical solutions.
  • Deliver exceptional customer service to end users and provide executivelevel support.
  • Be ready to travel (45 miles) for critical support and perform equipment setup that may require climbing ladders (up to 6 feet).


Requirements

What We re Looking For:

  • 2 years of experience in deskside support or a similar IT role.
  • Strong knowledge of computer hardware SCCM/Intune and troubleshooting techniques.
  • Familiarity with PC imaging vulnerability remediation and handson hardware troubleshooting.
  • Excellent communication and relationshipbuilding skills.
  • Ability to work independently and provide offhours support when required.


Benefits

Why Join Us

  • Become part of a global leader in IT support services.
  • Collaborate with diverse teams and expand your technical expertise.
  • Opportunity to work on critical systems and provide direct support to executives.
  • Enjoy a competitive daily rate of 2000 pesos MXN.

Apply now to be part of a dynamic team where your skills and dedication will make a significant impact!

#ITJobs #OnsiteSupportEngineer #DesksideTechnician #TechCareers #MatamorosJobs #PCSupport #ITSupport



Windows operating systems (7-10) MS Office 365 PC hardware troubleshooting Antivirus solutions Mobile device management (iOS and Android) Windows PC/laptop management Helpdesk ticketing systems

Employment Type

Full Time

Company Industry

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