Customer LiaisonAppointment Setters
Customer LiaisonAppointment Setters
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Summary:
Acts as a liaison between sales representatives and the customers. They make and receive calls to and from customers to set up appointments for them to see sales representatives. This role includes familiarizing with essential details of our products and services calling prospective clients using a list of numbers provided accepting calls from prospective clients as they arise and fielding basic questions and concerns about the products and services offered.
Supervisory Responsibilities:
No
Essential Duties Functions and Core Accountabilities:
Schedules meetings between prospective clients and sales representatives
Keeps a detailed log of calls including those that are not answered
Attempts to contact prospective clients whom they have been unable to contact
Inform the manager of recurrent product related complaints that warrant addressing.
Accurately document all communication in CRM
Attend sales team meetings and training sessions as directed by management.
Follow up with leads converting them to Appointments
Other duties as assigned.
Requirements
Requirements Education Qualifications Skills and Experience
High school diploma or equivalent
Excellent communication interpersonal and computer skills have outstanding listening and attention to detail excellent phone etiquette professional and courteous disposition and be persuasive and resultsoriented.
Ability to maintain the confidentiality of company and partner information
Experience in cold calling cold messaging or cold emailing
Have basic entrepreneurial traits including highlevel logical thinking and problemsolving.
Extremely professional on the phone and via text. Fast and accurate typer. Can spell very well and learn "our brand and voice" quickly.
Must have excellent organizational skills and the ability to excel at details multi tasking and working under pressure
Must be able to pass a background credit check and drug screen
Physical Demands and Working Conditions:
Described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work is performed in a temperaturecontrolled office environment or travels via vehicle
While performing the duties of this job the employee is required to ambulate sit and/or stand in various intervals throughout the work shift
May occasionally lift and or carry up to 20 lbs.
Use of computer phone copier and other office equipment in the course of a day
While performing the duties of this job occasionally required to use hand to handle touch and use tools reach with hands and arms bend stoop twist lift reach push pull grasp balance talk hear and ambulate during the course of employment
Specific vision abilities required by the job include close vision distance vision peripheral vision depth perception and an ability to adjust focus
Employee may be required to travel for business purposes
Benefits
Compensation & Benefits:
- Long term stability in a fastgrowing industry
- Competitive compensation
- Paid Holidays
- Generous 401(k) option
- Dental insurance
- Employer Paid Basic Life and AD&D Insurance
- Employer Paid Long Term Disability
- Optional Employee Paid Voluntary Benefits
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Opportunity for career development and advancement with a rapidly growing company
- Highenergy fun and friendly culture
Benefits Package available after 60 days of employment. However some items are subject to meeting eligibility.
We are committed to equal employment opportunity without consideration of race color religion ethnicity citizenship political activity or affiliation marital status age national origin ancestry disability veteran status sexual orientation gender identity gender expression sex or gender or any other basis protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. If you have a disability or special need that requires accommodation please let us know
Solar Sales Professional Requirements: Excellent customer service skills Solar sales or relevant outside sales experience preferred, but willing to train the right candidate. Sales Experience is a must Enthusiastic representation of our company and products Ability to present information in a persuasive manner Competitive in nature Ability to thrive in a fast paced environment Valid driver license and reliable transportation Willingness to drive to client locations (both residential and commercial) Availability of six days a week, including nights and weekends. Some on call availability. Solar Sales Professional Education and Experience: High school diploma or equivalent At least 2 years related experience Solar Sales Professional Duties/Responsibilities: Manage a territory for the company with a population of around 10,000 people Become an expert in renewable energy and smart home products and their benefits to the consumer Help families through our consumer-focused sales practice Close contracts confidently with new homes and families while gaining outside business development expertise Making cold calls to sales leads or taking calls from prospective customers. Build a relationship with customers by introducing them to solar products. Answer questions about the product and meeting customer needs. Business to consumer outside and virtual sales consulting and full circle project management Properly prepare for appointments by building proposals, presentations, and energy audits. Conduct an effective, powerful, and educational client-specific presentation that results in a positive experience at every appointment Meet or exceed monthly sales appointment and revenue goals Maintain Leads, Opportunities, and all inter-departmental communications using CRM. Maintain and immediately update notes on all client appointments in the CRM Confidently discuss options and close contracts. Provide customer service and generate referral sales Identify prospective customers for potential leads to generate a pipeline. Complete and submit all necessary paperwork for each project Participating in the company events to prospect and generate sales. Participate in company s training and meetings. Network and look for opportunities for engagement to build a client base Represent ProSolar s brand Stay educated on the newest solar energy products and technologies and financing options. Other tasks as assigned.
Employment Type
Full Time
