Localization Account Manager
Posted on :
18-09-2024
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Job Description
Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong longlasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- 24 years of experience in the localization industry in general
- BA/BS degree in Business Administration Sales or relevant field
- Fluent English spoken and written.
- Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including executive and Clevel
- Solid experience with CRM software (e.g. Salesforce Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering clientfocused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail
- Excellent listening negotiation and presentation abilities
- Strong verbal and written communication skills
Remote Work :
No
Employment Type
Full Time
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