Business Relationship Manager

Facilitate communication as appropriate to all involved and maintain contact with owner's stakeholders to determine project requirements and/or level of satisfaction with progress and performance.

• Ensure appropriate user communication, when releasing important updates, changes, or around incidents.

• Design and implement a clear communication framework for the IT dept. also outline target groups, message formats and key topics to address on monthly/quarterly basis to all relevant stakeholders.

• Highlight issues in areas such as resource allocations, change control.

• Ultimately ensuring that the Technology roadmap remains achievable and delivers to time, cost and quality, recognizing any issues that might prevent this are escalated & managed accordingly.