Senior Area Manager - FB
Senior Area Manager - FB
Posted on :
18-09-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
Operations
- Operate and manage multiple store operations for the region
- Define and drive service excellence in food retail operations to ensure that operations meet internal and external customer satisfaction
- Drive sales performance of each store under his/her sales area
- Prepare duty roster reports at the end of the shift/week including staff control food beverage cash control and sales.
- Monitor labor (OT hours) and matters including inventory control and conducting daily and monthly stock take.
- Manage documents filing communicate information from HQ/Marketing to store team.
- Constantly review evaluate operations/procedures and suggest improvements to the management.
- Ensure consistent of store SOPs to maintain a clean organized and presentable store.
- Ensure that inhouse control systems/audit requirements are always adhered to
- Ensure all staff are well briefed on their responsibilities and are constantly given supervision and motivation on all aspects of their work.
- Support the recruitment and selection of employees to the agreed staffing levels by using a costeffective recruitment methods.
- Provide guidance and direction to staff including setting performance standards and monitoring their performance.
- Handle disciplinary issues conducting annual review and confirmation of staff.
Supply Chain
- Manage supply chain (basic supply planning procurement & logistics) and collaborate with international teams to ensure endtoend seamless operations
- Forecast food and beverage consumptions based on historical data and trends to avoid wastages and efficient stock ordering.
Management
- Lead projects necessary in order to meet the company s goals.
- Perform all ad hoc tasks as and when required by the Management.
- Make appropriate decisions in a fastpaced environment and update management team accordingly.
Other duties to be assigned as needed
Requirements
- 35 years of experience running Operations team in QSR / F&B industry
- Selfdriven accountable and passion for results
- Resourceful energetic and eager to drive impact
- Adaptive innovative and agile
- Growth mindset with shared vision to grow the company
- Strong business acumen with adept problem solving skills
- Inclusive team player in an empowered startup environment
- Strong communication skills in BM and English
- Proficient in Microsoft office (PowerPoint excel outlook)
- Travel within Malaysia especially Klang Valley
- Valid typhoid vaccination and food handler certificate. (halal certificate is a plus)
- Possess own vehicle
- Willing to work extra hours weekend and during Public Holidays
- Ability to travel domestically/internationally for training/new store opening
Employment Type
Full Time
Key Skills
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