Customer Service Agent
Customer Service Agent
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Job Description
Do you have experience in Customer Service
Are you looking for a new job opportunity to develop your career
In this role you will be a part of the Customer Support team focusing on enhancing the client experience through offering high quality assistance and support.
Responsibilities:
- Dealing directly with clients queries over chat system calls and emails
- Stay uptodate with the products and services in order to provide accurate information to customers
- Process incoming and outgoing customer payments in a timely manner
- Verify customer and validate any documentation received for KYC purposes
- Working closely with the Risk Team whenever is needed
Requirements:
- Native in Greek is a must
- Fluent in English
- BA Degree in Business Administration or any other related field
- Previous experience in a similar role and especially in the gaming industry will be considered as advantage
- Computer literate
- Communication skills
- Willing to work on shifts 5 days per week (weekends included)
Package and Benefits:
- Salary depends on experience:EUR Gross/ Year
- 13th salary
- Medical Insurance
- Provident Fund
- Work from Home schedule for afternoon and Night shifts
About the Company:
Betting Company established for fifteen years with a peopleoriented culture and more than 130 employees.
For more information or to apply for this job opportunity please send your CV to
Remote Work :
No
Employment Type
Full Time
