Customer Care Specialist with Dutch
Customer Care Specialist with Dutch
Posted on :
17-09-2024
Employer Active
1 Vacancy
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Job Description
In collaboration we areworking with a BPO with great employee satisfaction ratings to find experienced Dutchspeaking Customer Care Specialists to work remotely in Greece. The successful candidates would support customers of an ecommerce brand.
Location: Remote/work from home in Greece
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Conduct technicalbased customer assistance through voice chat and email in a timely manner
- Provide exceptional customer experience
- Document each interaction in a dedicated CRM system
- Act as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates promoting collaborative solutions and supporting colleagues/department
REQUIREMENTS:
- Ability to effectively and correctly communicate verbally and in written format in Dutch/Flemish (C1 level) and English (B2)
- Residing in Greece and be able to take on a job in Greece legally without companys support
- Experience in Customer Support technical support especially with a help desk or other IT functions
- Ability to go through background check
- Strong abilities to work independently and as a remote team player
- Problemsolving and critical thinking skills
- Adaptable and flexible demonstrating abilities to work with process and information changes
- Strong working knowledge of external systems and PC based internet and software applications (e.g. internet Microsoft Office)
OFFER:
- Excellent remuneration package based on experience skills and performance
- Indefinite contract
- Private health and life insurance
- 85 EUR monthly meal vouchers
- 65 EUR monthly Work From Home allowance
- 14 salaries a yer
- Eight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PM
- Fully remote work from Greece
- A dynamic and creative team with positive and friendly atmosphere
- Good work environment the employer can show off great reviews from their employees
- Guidance and tools to reach your full potential
- Private health and life insurance
85 monthly meal vouchers
Employment Type
Full Time
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