Position: Account Development Representative
Location: Dublin Republic of Ireland
Work model: remote
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Proactively source and close revenue within your book of business
- Educate your accounts on the value of work management platforms
- Develop and leverage customer relationships to expand usage with the new teams and departments.
- Lead a customer outreach process that will include calls and emails with the intent of building and managing external customer relationships with continued account support
- Work with existing customers to build brand awareness and increase their usage and spend with the client brand we represent.
- Use clientprovided and selfguided training resources to stay up to date on knowledge of the product
- Use data to manage review report on pipeline to manager each week which includes a forecast and plan to achieve targets.
- Attain daily weekly monthly and quarterly target.
- Record customer interactions and engagement in CRM tool.
- Build and manage both Internal team and external client counterpart relationships
- Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership.
- Use data to drive planning and success internally
- Internally and externally provide customer sentiment insights including product feedback key industry learnings etc.
REQUIREMENTS:
- Fluent in German C1 (speak read and write)
- Strong time and project management organizational skills
- 12 years experience in an account development/sales role
- Demonstrated ability to build relationships
- Strong written and verbal presentation skills.
- Experience with setting and exceeding sales goals
- Lateral thinking coachable and ability to adapt to change
- Able to analyze and interpret data to develop and implement strategic plans is preferred
- Previous experience with account development or prior experience in sales/technology is preferred
- Proficiency with using a sales platform a plus
OFFER:
- Structured training & career development plan
- Paid Parental Leave(Up to 6 weeks for Maternity and Paternity)
- Paid Childcare/Dependent Care
- Education Reimbursement
- Comprehensive VHI cover from day 1
- Bike To Work Scheme / Taxsaver Leap Card Scheme
- Personal Hardship Loan Program
- Rockstar Awards Spot Prizes and Tenure Awards!
- 24/7 Employee Assistance Program and Modern Health App