Senior ServiceNow Architect - Australia Perth Inoffice
Senior ServiceNow Architect - Australia Perth Inoffice
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1 Vacancy
Job Description
Job Title: Senior ServiceNow Architect
Key Responsibilities:
- Client Engagement: Collaborate with business and IT stakeholders to understand their current requirements and future roadmap. Conduct brainstorming sessions to ensure the requirements align with ServiceNows capabilities and the clients business strategy.
- Architecture & Design:
- Lead the architecture and design of ServiceNow applications including both new implementations and maintenance/enhancements of existing applications.
- Provide guidance on technical solutions aligned with best practices including security and compliance standards.
- ServiceNow Solutions:
- Lead ServiceNow platform implementations and ensure successful delivery based on customer requirements.
- Responsible for custom application development integration with thirdparty tools orchestration and operational activities.
- Mentorship: Provide thought leadership and mentoring to internal teams and clients sharing best practices and driving improvements in methodologies for development deployment and testing.
- Project Leadership: Manage endtoend ServiceNow implementation projects including ITSM modules migrations integrations and upgrades.
- Compliance: Ensure ServiceNow instances are in compliance with the customers security policies and licensing.
MustHave Skills:
- Experience:
- Minimum 10 years in ServiceNow development and architecture roles.
- Strong knowledge of ITIL processes and ITSM modules.
- At least 2 ServiceNow implementations and one full lifecycle project.
- Technical Expertise:
- Deep experience in ServiceNow custom application design thirdparty integrations and platform orchestration.
- Expertise in ITSM migrations/consolidations.
- Knowledge of ServiceNow ITOM modules and architecturelevel configurations.
- ServiceNow Certifications:
- ServiceNow System Administrator Certification.
- ServiceNow Implementation Specialist in at least 2 modules.
- ITIL V3 Foundation Certification.
- Soft Skills:
- Strong communication customer interaction and conflict resolution abilities.
- Proven ability to manage crossfunctional teams customer relationships and project timelines.
GoodtoHave:
- ServiceNow Best Practices: Ability to evaluate and recommend tool stability performance improvements and deployment best practices.
- New ServiceNow Modules: Knowledge of HRSD SecOps GRC CSM ITBM modules is a plus.
- TOGAF or Equivalent Certification: Preferred for understanding enterprise architecture.
Behavioral Competencies:
- Excellent communication and leadership skills to navigate client discussions conflicts and align technical solutions with business needs.
- Ability to work under pressure juggle multiple tasks and meet deadlines.
- Teamoriented with a collaborative attitude towards stakeholders and internal teams.
How to Apply:
itsm migrations,itil processes,servicenow best practices,design,servicenow certifications,itil,servicenow architecture,conflict resolution,itsm modules,architecture,customer interaction,servicenow,project management,servicenow development,integration,application,communication
Employment Type
Full Time
Company Industry
Key Skills
- Apache Hive
- S3
- Redshift
- Spark
- AWS
- Solr
- NoSQL
- Data Warehouse
- Internet Of Things
- Kafka
- DynamoDB
- ZooKeeper
