Call Center Patient Representative
Call Center Patient Representative
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Job Description
This is Urgent Hiring ( Work From Home) Inbound Call Center
Remote Customer Service Representative (Patient Representative)
*** Only Candidates residing in the United States will be considered
Full TIME(Paid Training)
Monday Friday 4 days 9am7pm and 1 day 11:30am8pm
$15$16 per hour MONTHLY BONUS OPPORTUNITY TO EARN UP TO AN ADDITIONLAL $1000 QUARTERLY BONUS
Pay increase at 30 & 90 days after training
YOU MUST HAVE YOUR OWN EQUIPMENT
Job Description
Pro Talent is looking for a positive and professional Customer Service representative to join our growing team. In this role youll be our customers first point of contact responsible for delivering the best in class customer support experience.
IN THIS ROLE YOU WILL:
- Take incoming calls and provide accurate satisfactory answers to their questions and concerns.
- Deescalate situations involving dissatisfied customers while offering patient assistance and support.
- Maintain and update all customer communications
- Determine the quickest most effective ways to answer a customers questions
- Bilingual a plus
WE WOULD LOVE TO HEAR FROM YOU IF YOU:
- Have ability to offer excellent customer service
- Have ability to answer a high volume of calls.
- Have excellent communication and interpersonal skills
- Have good written verbal active listening and phone communication skills
- Have ability to handle stressful situations and maintain a calm composure
- Have good computer skills
- Have ability to work independently
- Have ability to type 25 or more words per minute
- Have High School Diploma or equivalent
BENEFITS
Your hard work and professional dedication will be rewarded with a highly competitive compensation package including bonus potential. PAID TRAINING
Additional Benefits include Health Insurance Dental Insurance Vacation Pay Holiday Pay Earned Time Off Vision Insurance Retirement 401k Plan Direct Deposit and Life Insurance.
Job Type: Fulltime
Pay: $13 $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Required)
Experience:
- Call center: 1 year (Required)
Work Location: Remote
Remote Work :
No
Employment Type
Remote
Company Industry
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
