Process Trainer-BPO
Process Trainer-BPO
Posted on :
13-09-2024
Employer Active
1 Vacancy
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Job Description
Experience required 1Year
Openings 2
skills Chat/Email/Voice/Ecommerce
Job Description:
Role & responsibilities
- Create comprehensive training materials covering transaction monitoring data processing and
- quality assurance.
- Conduct regular training sessions for new hires and ongoing training for existing team members.
- Educate team members on the importance of accurate data labeling and its impact on machine
- learning model performance.
- Provide detailed guidelines and handson training to ensure high labeling accuracy.
- Stay informed about the latest developments in data processing and quality assurance.
- Revise training materials to incorporate new standards technologies and best practices.
- Assess the effectiveness of training programs through feedback assessments and performance
- metrics.
- Make necessary improvements to training approaches and materials based on evaluation results.
- Foster a culture of continuous learning and improvement within the team.
- Collaborate with quality analysts and other stakeholders to identify training needs and address skill
- gaps.
- Maintain detailed records of training sessions participant progress and feedback.
- Report on training outcomes and suggest actionable insights for improving quality assurance
- processes.
Education/Experience
Education and Skills:
- Graduate/Postgraduate in relevant field.
- Min 23 years of process trainer or relevant experience.
- Professional & committed to work.
- Complete knowledge of the training domain in the Data Annotation field.
- Good knowledge of Data Labelling & Data Annotation
- Should have good knowledge regarding all sorts of training tools methodology/feedback
- delivery/BQM/TNI & etc.
- Should know Data Annotation/AI/ML/Data Processing/Data Labelling.
- Well Versed with 2D/3D photos & panoramas AI & Annotation Tools.
- Able to understand the instructions & able to convey the same to users.
training materials development,ai/ml,training programs assessment,quality assurance processes improvement,data labelling,tni,labeling accuracy,feedback delivery,continuous learning,chat/email/voice/ecommerce,data annotation,data processing,training sessions,bqm,communication,annotation,quality assurance,training tools methodology,2d/3d photos & panoramas ai & annotation tools
Employment Type
Full Time
Key Skills
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