Store Manager-Retail
Store Manager-Retail
Posted on :
13-09-2024
Employer Active
1 Vacancy
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Job Description
Role & Responsibilities:
Build and maintain high energy positive team spirit strengthen bonding between artists
and other team players.
Managing the daytoday operations of the studio including overseeing walkin clients
and providing exceptional service to customers to turn them into repeat clients.
Manage studio atmosphere and hygiene as per the company standards keeping the
Aliens vibe alive all the time.
Provide personalized customer service to create an immersive experience for each
customer.
Strictly adhere to studio operational SOPs & Processes
Handle inbound queries of the clients manage appointments book consultations.
Arrange training sessions for the artists for their skill development.
Developing and implementing sales strategies to increase studio sales & following up
with potential sales leads.
Preparing a roster for the team and managing artist transfers and guest spots to ensure
that the studio is fully staffed at all times.
Coordinating with the design team and clients to deliver designs on time and meeting
client expectations.
Communicating with the HQ sales team to increase sales and identifying process gaps
to help the HQ improve processes.
Managing customer complaints and objections in a professional and efficient manner.
Providing daily weekly and monthly reports to the reporting manager to keep them
informed of the studios performance.
Accurately maintaining the CRM and data entry to improve data health and drive
datadriven decisions for business growth.
Managing daily cash depositing it in the bank and updating the records.
Maintaining employee accommodation provided by the company and being responsible
for keeping it clean and free of nuisances.
Mandatory Skill Sets:
Graduate (Any Stream)
Preferred Industry Real Estate / Automobile / Jewellery Not specific but good to have.
Good knowledge/background of the retail industry experience is preferred.
Excellent verbal written and interpersonal communication skills.
Must be selfmotivator and selfstarter.
Focused on Sales & Quality customer service.
Solid time management skills.
Must be able to effectively deal with people at all levels inside and outside of the
Company.
Prior experience in a similar role such as customer service sales or operations
management could be beneficial.
Ability to multitask and successfully operate in a fast paced team environment.
operations management,studio,communication,sales,data entry,team management,multitasking,retail industry knowledge,retail,customer service,english composition,sales strategies,time management,cash management
Employment Type
Full Time
Key Skills
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