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1 Vacancy
Job Description
- Elicit analyse specify and validate business needs of stakeholders including customers and end users.
- Identify and establish scope and parameters of requirements analysis on a projectby project basis to define project impact outcome criteria and metrics. Translate conceptual customer requirements into functional requirements comprehensible to developers and project teams.
- Assist in interpreting customer requirements into feasible options and communicate these back to business stakeholders.
- Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
- Gather analyse and produce relevant data reports to communicate insights to team members and management.
- Plan forecast measure and report business volumes and customer metrics on a daily weekly or monthly basis as required.
- Engage with banking partners to establish mutually beneficial relationships.
- Provide strategic guidance and mentorship to the team fostering a culture of excellence and innovation.
- Develop and maintain effective customer communication strategies ensuring clarity and consistency across all channels.
- A minimum of 2 years of proven working experience in a similar role.
- Strong analytical and problemsolving abilities with the capacity to drive datadriven decisionmaking.
- Excellent communication and presentation skills with the ability to articulate complex concepts clearly and concisely.
- Good negotiation skills and the ability to influence and persuade stakeholders at all levels.
- Team player able to work with and manage direct support and crossfunctional teams and other relevant stakeholders to grow business.
- Independent and curious you set your targets ask for help when needed and are always looking to learn something new.
- Analytical and datadriven you love digging into data to understand what s happening and define & measure success on every project.
- Passionate about your customers always bringing questions back to what will serve them best.
- Previous work experience in improving conversion rates in a loan journey.
- Utilize data analytics to monitor and analyse user behaviour funnel performance and conversion metrics.
- Design implement and manage A/B tests multivariate tests and other experiments to optimize conversion rates.
- Exceptional negotiation skills and the ability to influence and persuade stakeholders at all levels.
- Excellent data analysis skills and the ability to make informed decisions using both data and instinct.
- Thought leader targetoriented assertive focused honest and hardworking.
- Competitive salary and performancebased variable pay: Your hard work deserves great rewards.
- Professional development opportunities: Invest in your growth and advance your career.
- Dynamic and collaborative work environment: Work alongside talented colleagues who inspire and support you.
- Tuition fee waiver for career development courses: Take advantage of opportunities to expand your knowledge at no cost.
- Comprehensive health insurance benefits: We care about your wellbeing and offer extensive health coverage.
a/b testing,stakeholder management,requirements analysis,customer segmentation,data analysis,loan journey,business analysis,presentation skills,campaign effectiveness,conversion rate optimization,negotiation skills,data-driven decision-making,customer communication,team management,strategic guidance,mentoring,communication skills,multivariate testing
Employment Type
Full Time
Company Industry
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
