Aigens is a restaurant tech startup that has helped steer the digital revolution of the F&B and Hospitality industry in Asia Pacific. We started as a 2man team in 2012 and have since grown into a SaaS company known for being a market leader with significant wins essentially being the first to introduce BYOD (Bring Your Own Device) QR code ordering technology to Hong Kong and Singapore.
In the last three years we ve experienced our most significant growth to date: resulting in 6 regional offices across APAC and 120 team members (and increasing every month). We are headquartered in Hong Kong with offices in Singapore Malaysia Thailand Indonesia and Philippines. We serve more than 500 brands in F&B including famous names like Maxims Cafe de Coral Fairwood Pizzahut KFC Burger King Starbucks etc..
Catering to Aigens business growth and regional expansion opportunities we are looking for a highly motivated organized selfstarter to join our Customer Success Management team. You will be one of the key influencers to shape the customer experience of our key customers. This is an excellent opportunity to collaborate and work together with some of the best and brightest talents in the F&B Tech industry furthering your career within one of the most influential F&B tech startup companies in Hong Kong.
You will be joining a vibrant project management team working in a highly collaborative environment. Our team is driven empathetic multitalented truly demonstrating our enthusiasm and strong abilities in delivering excellent technologies and solutions to the F&B and Hospitality businesses in SE Asia.
What your daily work will look like:
- Drive our technology business and form sound sales strategies to target the Hong Kong F&B and/or Hospitality sectors such as chain restaurants groups and/or hotels
- Develop excellent understanding in a portfolio of technology solutions and target potential customers
- Achieve sales target through aggressive and sustainable sales approaches manage the sales pipeline and source leads.
- Prepare and deliver sales presentations and tailored proposals to customers
- Build and maintain excellent relationships to pave way for upselling opportunities
- Conduct market research and share insights with internal stakeholders and team members
- Actively seek out new sales opportunities through cold calling and direct approaching
Requirements
We are looking for someone with:
- A university degree in business administration IT or other relevant discipline
- 13 years or above of experience in B2B sales; exposure to Tech/Digital/eCommerce is highly preferred
- A friendly entrepreneurial mindset energetic driven and ambitious to succeed in a young and fastgrowing business
- Network in F&B sector will be an advantage but not a must
- Great communication skills with excellent ability to understand customer and business needs
- Excellent interpersonal skills and be able to interact effectively with all levels of staff
- Friendly and empathetic character to fit into our culture
- Fresh graduates with strong potential are welcome
- Fluent in Cantonese and English; Putonghua is an advantage
Benefits
What s on offer
- Competitive salary for the right candidate
- Attractive commissions scheme
- 5day work week
- Friendly and casual work environment
- Working in a flat culture with talented individuals
- Join a young and growing brand backed by a great investment team
Aigens is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color gender religion sexual orientation national origin genetic information or any other protected characteristic.
All applications will be handled in strict confidence and will only be used for recruitment related purposes. Applicants who do not hear from us within 6 weeks from the date of application may consider their applications unsuccessful. All information on unsuccessful candidates will be retained for a maximum period of 24 months.
We are looking for someone with: Minimum 5 years of experience as an executive assistant or office administrator Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook) Excellent communication and interpersonal skills, both written and verbal Strong organizational and time management skills with the ability to prioritize tasks Attention to detail and ability to work independently with minimal supervision Discretion and confidentiality in handling sensitive information Adaptability and flexibility to handle changing priorities and deadlines Excellent Business English writing skills and proficient in English & Chinese Knowledge of office management best practices and procedures Basic understanding of IT systems and the ability to coordinate with IT vendors