Retail Branch Manager
Retail Branch Manager
Posted on :
13-09-2024
Employer Active
1 Vacancy
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Job Description
How to Apply:
Please send your resume to with the subject line Store Manager Application.
Walk In (Interviews) From 03:00 pm to 07:00 pm
Fresh Basket Head Office Floor 3rd Plot 33C St 1 Badar Commerical Phase V Ext DHA Karachi.
Note: Please bring an updated resume to the interview whether youre selected or coming for a walkin.
Tasks
Location: KhayabaneShahbaz (DHA) and Clifton (Teen Talwar)
Company: Fresh Basket
Positions: 8
Core Responsibilities:
- Store Hygiene & Cleanliness:
- Ensure that all hygiene standards are met including maintaining clean and professional dress/uniform shoes hair nails and body odor.
- Ensure the store is customerready by 08:00 HRS.
- Manage the cleanliness of shelves floors and display areas throughout the day.
- Customer Relationship & Service:
- Develop strong customer relationships by ensuring prompt and professional service.
- Manage morning briefings customer service training new product training and loyalty card promotions.
- Operational Management:
- Oversee the daily operations ensuring the store is functioning smoothly and meeting all performance goals.
- Ensure cashiers are prepared with receipt rolls and other necessary supplies.
- Ensure FIFO (First In First Out) is followed to reduce wastage and monitor the quality of fruits and vegetables including packaged items like rocket basil and kale.
- Inventory & Ordering:
- Manage inventory by placing accurate orders reducing wastage and following up on supplier returns and GRRN (goods receipt and return notes).
- Conduct daily performance evaluations and monitor waste aiming for a maximum waste rate of 3.5% over 30 days.
- Daily & Monthly Tasks:
- Complete DSR (Daily Sales Report) reconciliation Google Sheets maintenance and verify price updates.
- Submit expiry intimation reports on the 5th and 20th of each month.
- Display & Store Maintenance:
- Manage store displays ensuring morning and evening displays are appealing and up to standard.
- Ensure all company assets are in good working condition.
- Conduct regular checks using the Operation Branch Manual and maintain the pantry.
- Performance & Reporting:
- Provide daily targets and work to increase monthly transactions (1.5% MOM increase) and average transaction value (Rs. 25/ MOM increase).
- Monitor customer feedback ensuring a high percentage of positive responses.
- Track and control cash card and customer credit transactions ensuring accuracy and accountability.
- Track wastage inventory variance and other key metrics reporting monthly on performance.
- Branch Closing & Financial Oversight:
- Oversee branch closing ensuring all files (DSR DCS Petty Cash) are properly maintained signed and reconciled.
- Manage energy consumption (KE Units) and petty cash control.
- Handle bank discount files supplier returns and conduct FAOTW (Focus Area of the Week) sessions with staff.
- Compliance & Audit:
- Ensure all company policies and procedures are followed including proper filling of the Branch Operation Checklist.
- Submit daily closing pictures and ensure all reporting and documentation are complete.
Requirements
- Minimum age of 40 years.
- At least 3 years of experience in retail FMCG particularly in supermarkets or stores.
- Proven excellence in customer service including greeting assisting and resolving customer issues with a downtoearth approach.
- Strong leadership and customer service skills.
- Experience with inventory control financial oversight and staff management.
- Proficient in Google Sheets and other retail management tools.
Benefits
- Incentives based on performance
- Bonus (Yearly)
- Medical insurance coverage (PKR 350K)
- Provident Fund (PF)
- Annual leave (Encashment)
Job Type: Fulltime
Pay: Rs90000.00 Rs110000.00 per month
Application Question(s):
How old are you Apply for this job if you are above 37
Application Deadline: 10/11/2024
Employment Type
Full Time
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