Customer Care ExecutiveCCE Trainer - purulia
Customer Care ExecutiveCCE Trainer - purulia
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Job Description
JobsAcademy is a part of 2COMS Group and it is an awardwinning skill development organization recognized by the Ministry of Skill Development & Entrepreneurship Government of India. Some of their core verticals include:
Skill development programs funded by the Government of India
Train Hire and Deploy resources for the industry
Implement vocational training programs for high school students
Execute training programs funded by corporate CSR
JobsAcademy is accredited to EC Council CompTIA AWS re/Start Future Skills Prime Go Daddy Cloud Credential Council NSDC.
It brings largescale opportunities for technical trainers who have knowledge and skills in multiple technologies. This opportunity follows HTD program in which aspiring candidates are to be trained for MNCs. First We Hire Then We Train and Finally Deploy the skilled technical professionals in the TechGiants. The HTD program from JobsAcademy is designed to give existing IT professionals the exposure and opportunity they need to break away from the conventional jobs and enter into highly targeted and careeradvancing roles.
To know more about us. Please click below.
2COMS
Jobs Academy o
Hiring Customer Care Executive Trainer in a leading brand @ Kerela
Domain Skill Development
Location : Koyilandy
Salary: Negotiable
Qualification & Experience : Any Diploma / Graduate with minimum 23 year as a CCE/ CRM / ITES Trainer
Job Description:
Take care of End to end development of candidate over the subject
Keep record of daily class attendance & monitor class progress
Conduct theory & practice sessions along with field visits
Submit all reports timely to center head and HO
communicate timely with center manager and HO
Effective delivery of training both theoretical and practical.
Ensuring the 100% attendance of the batch
Ensuring the optimum number of passing percentage
Taking effective participation in placement.
Guide mobilizers for the right candidate.
Requirements
Profile of a desired candidate :
- Skill India Project(PMKVY or DDUGKY) TRAINING EXPERIENCE PREFERABLE FIRST.
- Call center employeecustomer care employee can applicableif they are ready to train to students.
- Excellent communication and presentation skills.
- Knowledge and ability to use different training methodologies aligned
with the profile - Presentable Motivator.
- Good people management and interpersonal skills
- Extensive knowledge of learning principles and modern training techniques
- An ability to manage the full training cycle.
Benefits
Bachelors' degree or Masters' Degree both can apply Should have excellent communication skills. Experience in online teaching is preferred Lesson Planning ability Creative Presentations creation ability Good communication skills Ability to handle candidates worry Having empathy is preferred Dedicated, passionate about teaching, creative and excited to explore learning at the same time.
Employment Type
Full Time
