Champions Do More At Crash Champions We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founderled multishop operator (MSO) of highquality collision repair service in the U.S. serving customers and business partners at more than 600 stateoftheart repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year Matt Ebert. For more information and to locate a local repair center visit
Responsibilities - Educate customers on the process of vehicle repairs insurance procedures customer rights repair techniques safety and value.
- Completes initial estimates write complete estimates after full disassembly and damage evaluation and lock final estimates
- Manage each repair throughout the process and ensure Crash Champions quality standards by performing inprocess QC.
- Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
- Able to pull and review all data procedures for/with Body Technicians and complete postscanning for each vehicle in the repair process
- Preclose the final repair order Handle disbursement paperwork address exceptions in the file and ensure carrier specific requirements are complete
Qualifications - Customer Service Skills
- Organization and multitasking skills good time management and the ability to adapt easily to fastpaced environment
- Knowledge of dealing with Insurance partners preferred
- Ability to deal with fast paced environments
- Knowledge of multiple estimating systems CCC one preferred Mitchell & Audatex
Benefits - Competitive pay
- Weekly Paychecks
- 401K with company match
- Medical/Vision/Dental Insurance
- Additional elective benefits
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Location USMDWaldorf
ID Category Estimatics
Position Type Regular FullTime
Prioritization Tier 2 Staffing Needs
Remote No
Remote Work :
No