Acts on issues and concerns in his field of activity immediately.
Ensures compliance with her assigned objectives.
Responsible for achieving retail sales targets as set by the Spa Director/Treatment Manager.
Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase.
Encourage clients to return to the spa by recommending an ongoing treatment programmed and cross-selling the other business centers in the spa.
Maintain a sound knowledge of all treatments, packages, and any promotions.
Participate in demonstrations or events as required.
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