Dutch Customer Support Agent In Malta

Dutch Customer Support Agent In Malta

Location: Mosta Malta

Starting date: 23.09.2024

Company Overview:

Join our dynamic and diverse team in Mosta Malta as a Customer Support Agent! We are looking for talented individuals fluent in either Norwegian or Dutch to provide exceptional customer service to our clients.

Job Description:

As a Dutch Customer Support Agent you will be responsible for providing topnotch customer service to our clients in the Netherlands. You will handle inquiries resolve issues and ensure customer satisfaction through various communication channels such as phone email and chat.

Key Responsibilities:

Respond to customer inquiries in a professional and timely manner

Provide accurate information and assistance to customers in Dutch

Troubleshoot and resolve customer issues effectively

Escalate complex issues to the appropriate teams when necessary

Maintain customer records and update information in the system

Collaborate with team members to improve overall customer service experience

Meet and exceed performance targets and KPIs

Requirements:

Fluent in Dutch (both written and spoken)

Excellent communication skills in English

Previous customer service experience is a plus

Strong problemsolving skills and ability to work under pressure

Ability to multitask and prioritize workload effectively

Willingness to relocate to Mosta Malta with relocation assistance provided

Benefits:

Competitive salary

Relocation assistance including accommodation support

Training and development opportunities

Friendly and inclusive work environment

Health and wellness benefits

Opportunity for career growth within the company

Apply now to join our team as a Norwegian or Dutch Customer Support Agent.

Remote Work :

No