Salon Manager
Salon Manager
Posted on :
10-09-2024
Employer Active
1 Vacancy
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Job Description
Overview
As a Salon Manager you will be responsible for overseeing the daytoday operations of the salon ensuring exceptional customer service managing staff and driving sales. You will play a crucial role in creating a welcoming and professional environment for clients and employees alike.
Key responsibilities
- Maintain salon operations and oversee daily activities
- Provide excellent customer service and ensure client satisfaction
- Manage and motivate salon staff to meet performance targets
- Recruit train and schedule salon personnel
- Monitor inventory and ensure adequate stock of salon products
- Develop and implement strategies to drive sales and meet revenue goals
- Handle customer inquiries complaints and feedback
- Maintain a clean organized and inviting salon environment
- Collaborate with stylists and other staff to optimize client experience
- Conduct regular performance evaluations for salon employees
- Ensure compliance with health safety and sanitation regulations
- Manage salon budget expenses and financial records
- Coordinate marketing and promotional activities to attract new clients
- Stay updated on industry trends and incorporate new techniques/services
- Resolve any operational issues or conflicts efficiently and professionally
Required qualifications
- Proven experience in salon management or related role
- Excellent leadership and interpersonal skills
- Strong understanding of beauty and hair care services
- Proficient in salon software and MS Office applications
- Ability to work in a fastpaced and dynamic environment
- Outstanding communication and customer service abilities
- Demonstrated track record of meeting sales targets and KPIs
- Knowledge of salon and spa regulations and best practices
- Detailoriented with strong organizational skills
- Ability to work flexible hours including weekends and evenings
- High school diploma or equivalent; additional certification is a plus
- Familiarity with inventory management and retail operations
- Problemsolving aptitude and ability to handle challenging situations
- Passion for the beauty and wellness industry
- Ability to multitask and prioritize responsibilities effectively
leadership,customer service,team management,sales,account coordination,account maintenance,customer acceptance,evaluations,operations,management,communication,drive
Employment Type
Full Time
Key Skills
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