Provide technical assistance on Automated Fare Collection System in operation.
Solve problems in a persistent and systematic fashion, taking lead on defect analysis and be hands-on with troubleshooting exercises.
Monitor the Automated Fare Collection System in production and manage bug tracking using tools such as TFS.
Acts as the technical interface to support the deployment of a complex Automated Fare Collection System in production.
Install, configure, and maintain system hardware and software.
Provide technical support to operation and maintenance teams.
Deploy and maintain security measures
Perform server administration tasks (ex: user/group, security permissions, group policies); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
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