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Job Location drjobs

Riga - Latvia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

DESCRIPTION

Main responsibilities:

  • To handle troubleshoot and resolve customer solution related and network related issues events and incidents.
  • Communicate with Webbing customers directly and via mass communication tools distribute tasks on requests within the organization.
  • Perform Monitoring / Surveillance of products services and customer solutions.
  • Manage coordinate and communicate issues incident and event handing within Webbing internal teams and vendors suppliers.
  • To track and document all issues and resolutions in detail.

REQUIREMENTS

  • Fluent written and verbal English communication skills must
  • Degree in Telecommunications or IT (studies can still be in progress) must
  • Ability to work in shifts.
  • Problem solving skills.
  • Interest in mobile technologies IoT and technologies in general.
  • Strong personal drive and great desire for selflearning.
  • Accuracy and a high sense of responsibility.
  • Previous experience working with technical support and troubleshooting in mobile technologies (mobile core & roaming) and/or familiar with mobile networks & technologies (2g 3g 4g 5g structure and technology) must

WHAT WE OFFER

  • An exciting and challenging workplace with great skill and knowledge development opportunities.
  • The opportunity to join a team of highly professional specialists in an international environment.
  • The opportunity for professional development within a reputable international innovative and growing company.
  • Salary level:EUR gross
  • Social benefits
  • 200 EURO monthly Wolt food allowance
  • Medical insurance
  • Free mobile services with Tele2
  • Car parking spot

Remote Work :

No

Employment Type

Full Time

Company Industry

About Company

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