Trainee Application Support Engineer
Trainee Application Support Engineer
Posted on :
07-09-2024
Employer Active
1 Vacancy
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Job Description
Position: Trainee Application Support Engineer
Job Location: Bangalore
- Candidate should be able to technically understand the product and Provide software application support to our clients.
- Establishing the root causes of application errors and escalating serious concerns to the backend team and get it resolved.
- Automation Testing knowledge is required(Selenium or Appium) and should be able to read and understand the error logs
- Manage the support tickets by taking ownership of the Ticketing system do the regular followups until the resolution provided.
- Consulting with the software development team internal users to improve application performance.
- Should be a good team player and able to work collaboratively with other support staff.
- Good written and verbal communication skills are required.
- Prior experience in support for Test solutions/platforms in mobility will be an added advantage.
- Any prior experience in support for foreign clients will be an added advantage.
Opkey is a fastgrowing VCbacked continuous endtoend test automation software company headquartered in Dublin California with additional offices in Pittsburgh (opened in 2022) NYC (opened in 2022) & India (Noida and Bangalore). With the test automation market growing 20% annually its estimated to reach $50 billion by 2026. Opkey is in a prime position to be the market leader in this emerging space. Trusted by 250 enterprise customers including GAP Pfizer and KPMG.
If you are someone who thrives on challenges and have a desire to make a real difference in the business world then dont think further. Just apply and our talent acquisition team will connect with you.
selenium,written communication skills,support engineers,ticketing system management,appium,test automation tools,error log analysis,team collaboration,support for test solutions/platforms in mobility,support for foreign clients,escalation management,establishing root causes,software application support,application,consultation with software development team,verbal communication skills,automation testing,improving application performance
Employment Type
Full Time
Key Skills
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