Technology Business Partner

Technology Business Partner

JOB SPECIFICATION

Reports to: Technology & Innovation Director

Direct Reports: 3

Contract: Permanent

Based: Glasgow HQ with occasional travel to regional offices (St Alban s and Altrincham)

Salary: Up to 53000

Flexible working: Hybrid Working

ABOUT PRIME SECURE

We are an awardwinning privatelyowned Glasgowheadquartered business providing security and facilities service to our bluechip customer base across the UK. We are growing quickly and have ambitious plans to achieve a turnover of 50m per annum by 2030.

ABOUT THE ROLE

We are looking for a Technology Business Partner to support the ambitious growth plans of the business. The Technology Department is at the very start of an extremely exciting journey which makes this role a fantastic opportunity for someone who is ambitious and really wants to make an impact and demonstrate their skills in this field.

Our core values:

• Integrity
  
• Customer Excellence
  
• PlainSpeaking
  
• Agility
  
• Courage & Conviction.
  

WHO YOU ARE

• Confident gathering information and requirements in a methodical manner.
  
• Highly organised and detail oriented.
  
• Calm and clear headed in technical troubleshooting
  
• Comfortable engaging with stakeholders of varying levels and disciplines.
  
• Considers the enterprise view in solution design and stakeholder interactions.
  
• Curious challenges assumptions to discover opportunities.
  
• Passionate and engaged with technology keeps abreast of new technology developments.
  

KEY RESPONSIBILITIES

As Technology Business Partner you will be accountable for supporting the Technology strategy of the Group. As such we see the key responsibilities of the role as being:

• Linking between the Business and Technology functions daytoday
  
• Understanding the strategic needs of Group Companies and Departments and ensuring that the Technology Service Offering meets those needs
  
• Ensuring that operational services are maintained with Vendors and Partners
  
• Gathering highlevel business requirements for Projects and Change and defining Scopes of Work
  
• Leading the delivery of Technology Projects
  
• Leading the management of risks dependencies and issues associated with Project Delivery
  
• Monitoring service KPIs and SLAs and ensuring that issues are investigated and resolved
  
• Ensuring Change is managed in a systematic and riskbased way
  
• Establishing and maintaining relationships across the Group at all levels and maintaining a full understanding of business needs
  
• Working to develop a team of Prime Change Champions as supporters and stewards of Data and Technology within the Group
  
• Owning the Technology Continuous Improvement Plan and consistently seeking ways to do things better
  
• Developing and managing defined communication channel(s) and/or stakeholder groups proactively seeking to identify potential demand
  
• Consulting with the Business Systems Manager where current technology solutions dont meet business needs and making recommendations for new solutions
  
• Driving innovation by keeping up to date on emerging methods and technologies and recommending how these can be practically implemented to improve business performance.
  
• Line Management of the Business Transformation Function
  
• Deputising for the Group Technology Director where required.
  

REQUIREMENTS

• Extensive experience with and understanding of current technology and the demonstrated ability to learn and apply new technology and systems including upgrades and changes.
  
• Experience in managing processes and systems to ensure the effective delivery of technology / business alignment
  
• Knowledge of technology Architecture practices and principles
  
• Skilled in facilitating outcomes and contributing to challenging projects within a complex organisational context
  
• Significant experience and/or interest in developing frameworks processes standards guidelines blueprints and best practices
  
• Critical thinking in the utilisation of data
  
• Knowledge of and experience in gathering understanding and documenting requirements
  
• Experience with problemsolving in relation to business (organisational) issues or opportunities.
  
• Experience considering / capturing and explaining Risk
  
• Operational and strategic decisionmaking experience
  
• Proven ability to find and use data to support decision making
  
• Ability to engage with and communicate with business stakeholders on technical undertakings.
  
• Ability to articulate highly technical concepts in tailored business terms to broker organisational outcomes with business unit stakeholders.
  
• Significant experience in creating; technical reports options papers documentation
  
• Ability to present to business units technical teams and subject matter experts of various disciplines.
  
• Ability to contribute within technical meetings / workshops during solution design or troubleshooting periods.
  
• Experience working with highly technical teams or diverse skillsets.
  
• Proven ability to negotiate outcomes and decisions with a range of stakeholders.
  
• Proven ability to document and present technology options to business stakeholders
  
• Prince 2/Agile qualified or experience of working to a suitable alternative project management methodology
  

At Prime Trading Group we value the diversity of our people and the varied experiences expertise backgrounds and perspectives they bring. We work hard to foster a culture where those differences can thrive and where every one of us can fulfil our potential.

Due to the nature of our business all employees are Security screened to BS 7858:2019 standard. For people who do not currently hold a SIA License a Basic Disclosure check will be included within the screening process.

As a fair and ethical employer in accordance with guidelines taken from the 2010 Equality Act Prime Secure Systems Ltd is committed to promoting equal opportunities for all: irrespective of colour race religion or belief ethnic or national origins gender marital/civil partnership status sexuality disability or age.