Executive Manager Business Service Account Management العربية

Executive Manager Business Service Account Management

Mobily

Posted on : 04-01-2025

Employer Active

1 Vacancy

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Jobs by Experience

0 - 0 years

Job Location

Riyadh - Saudi Arabia

Salary

Not Disclosed

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Posted on : 04-01-2025

Job Description

Manage SAM team to provide support to the premier BU customers, by being the customer focal point for all issues, maintain BU customer satisfaction by facilitating the issue resolution in co-ordination with the BU internal and external functions
Manage SAM team in handling business customer issues and resolutions with the prescribed Service Level Agreements.
Liaise between Mobily and its business customers, resolving customer issues by efficient complaint management.
Manage the conduct of business service review with clients to receive feedback regarding BU products and services

Employment Type

Full-time

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About Company

Mobily

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