Front of House Manager
Front of House Manager
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Job Description
At SSAM Korean BBQ we bring the flavors of Korea right to the heart of Berlin. Known for our vibrant atmosphere and authentic dishes we pride ourselves on creating a dining experience that keeps people coming back. Were on the hunt for a passionate and innovative Service Manager to join our team and take our frontofhouse experience to the next level.
Tasks
- Oversee the daily operations of the frontofhouse ensuring seamless service from start to finish.
- Lead and inspire our service team to consistently deliver topnotch customer service.
- Think outside the box to solve challenges and improve our servicewhether its a busy night or a unique guest request youll find creative ways to make it happen!
- Coordinate staff scheduling training and development to keep the team running smoothly.
- Engage with our guests collect feedback and resolve any issues quickly to ensure every customer leaves happy.
- Collaborate closely with the kitchen and bar teams to ensure service is smooth and timely.
- Handle administrative tasks such as inventory management ordering supplies and maintaining records.Make sure all health safety and hygiene regulations are met.
Requirements
- Minimum 2 year of experience in hospitality management or a supervisory role.
- Ability to think creatively and come up with outofthebox solutions for any situation.
- Strong leadership and organizational skills with the ability to manage and motivate a team.
- Excellent communication and interpersonal skillscomfortable engaging with guests and solving issues.
- Detailoriented and able to handle multiple tasks at once in a fastpaced environment.
- Passion for Korean cuisine (and maybe even a love for BBQ!).
- Fluent in English with basic German skills; other languages are a bonus.
Benefits
- Competitive salary with potential for a salary increase after a 6month probation period based on performance.
- Comprehensive health insurance.
- Generous paid time off.
- Professional development opportunities and career advancement.
- Discounts on dining at SSAM Korean BBQ for you your friends and family.
- Generous tips.
- Semiannual team bonding events with BBQ and drinks (because we believe in having fun!).
- Visa assistance if youre applying from abroad.
At SSAM Korean BBQ were all about diversity and inclusion and were proud to be an equalopportunity employer. If youre passionate about creating memorable dining experiences thrive in a fastpaced environment and are ready to think outside the box wed love to hear from you!
Apply today and bring your energy ideas and leadership to SSAM Korean BBQ!
Employment Type
Full Time
