ITPROUSPS-SC-0-1 - Salesforce Marketing Cloud Developer

SCOPE OF THE PROJECT:

South Carolina seeks a Salesforce Marketing Cloud Developer to help integrate systems and day to day operational functionality with Salesforce.

DAILY DUTIES / RESPONSIBILITIES:

The South Carolina Department of Health and Human Services is seeking a Salesforce Marketing Cloud developer to help with IT system integrating with the Eligibility and Enrollment system and/or other IT systems within the Bureau of Medicaid Systems.

The ideal candidate must have extensive handson experience with Salesforce Marketing Cloud and possess a deep understanding of Email studio Mobile studio Automation Studio Web Studio Journey Builder Audience Builder and Reporting.

General Duties:

Assists with developing the business requirements in Salesforce

Builds functionality to allow new journeys to be created

Develop and implement marketing campaigns with Salesforce Marketing Cloud including Email Studio Journey Builder and Mobile Studio

Develop and manage email campaigns including responsive email templates.

Experience using AMP script SSJS (ServerSide JavaScript) SQL and HTML/CSS to create customize email templates SMS messages and landing pages

Create and manage data extensions and data filters to segment audiences and target campaign.

Design and maintain workflows in Automation Studio to automate various processes including file transfers data extractions sending Emails and SMS.

Develop and manage CloudPages to create landing pages microsites and forms in Webstudio

Design configure automate journeys using Journey builder

Create and manage automated SMS campaigns including Optin/Optout process

Manages day to day operational needs in Salesforce

Assists with data integration and platform builds

Builds and edits code in Salesforce

Tests new functionality

Creates and manages dashboards

Manages and creates custom applications and automate business processes via SFDC

Creates and manages workflow rules and use of Salesforce Lightning

Monitors and debugs deployment tools

Manages communication between different systems using web services

Support testing including Unit Testing User acceptance testing Regression and End to End testing

Serve as a subject matter expert on Salesforce Marketing cloud capabilities and provide guidance on maximizing systems potential.

Develop and maintain email marketing campaigns that adhere to Protected Health Information (PHI) and CANSPAM regulation including managing unsubscribe mechanism and ensure accurate sender information.

Troubleshoot and resolve issues in campaigns journeys and automation workflows.

Manage user access and permissions in Salesforce Marketing cloud

The Salesforce Marketing Cloud Developer will interact with staff other team members all levels of management and internal and external organizations.

Other related duties as assigned.

Requirements

Desired Skills and Experience:

Experience working with SharePoint Salesforce Salesforce Marketing Cloud and Platform development

Experience working developing builds and logic in Salesforce

Experience with integrating Salesforce Marketing Cloud with external systems using REST and SOAP API s and setting up Secure File Transfer Protocol (SFTP)

Ability to create technical documentation for monitoring changes and enhancements in Salesforce

Superb communications skills (written and oral)

Effective listener

Experience with Salesforce mobile application capabilities and basics of lightning framework

Experience with objectoriented language such as Java and JavaScript

Knowledge of SOQL and webservices

Knowledge and experience with CSS HTML and dashboards

Experience in Medicaid or other healthcare claims system(s) IT projects preferred but not mandatory

Salesforce Marketing Cloud Developer Certification

Salesforce Marketing Cloud Email Specialist Certification

Preferred Skills:

Salesforce Certified (Apex Specialist)

Java

JavaScript

HTML/CSS

Salesforce Lightning

Object oriented programming

Required Skills:

Platform development (using Apex and Visualforce understands Lighting components)

Development lifecycle

Data Integration

Apex development

SQL

AMPscript

Testing skills includes automation/regression testing

People skills

Strong background in Salesforce and Marketing Cloud

Superb written and oral communications skills

Willingness and ability to effectively engage with people and organizations on a continuous basis.

Required Certification: Salesforce Certified (Apex specialist)

Benefits